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企业英文邮件格式介绍

时间：2022-05-08 13:35:21 公司简介收藏本文下载本文

企业英文邮件格式介绍（整理17篇）由网友“田园脆鸡堡”投稿提供，以下是小编帮大家整理后的企业英文邮件格式介绍，仅供参考，大家一起来看看吧。

企业英文邮件格式介绍

篇1：企业英文邮件格式介绍

企业英文邮件格式

(一) 英语书信结构、书写款式及要求

1.书信结构

英语书信结构一般有以下几个部分组成：

信封(envelope)

英语的信封和中文的一样，有三部分组成，即发信人地址、收信人地址和邮票。只不过英语信封的格式除了邮票所贴的位置(信封的右上角)和中文的一样外，英语信封上要写的发信人和收信人的地址和中文的大不一样。发信人的地址应写在信封的左上角，收信人的地址应写在信封偏中右偏下处，英文书信的地址应从小写到大，先写门牌号码，再写街道、城镇、省或州及邮政编码，最后是国家名称。国家名称的每一个字母都要大写。如下：

信头 (heading)

公司信纸上方居中一般都印有其名称、地址和联系号码，这就是通常所说的信头。在没有信头的普通信纸上写信，作者就需要写明回邮地址和联系号码。

称呼(Salutation)

称呼是一封信开头对收信人的称呼，写在封内地址或提示句下两三行。称呼后可以写冒号或逗号。在商业信函或其他正式书信中，用冒号。

在非正式书信中，称呼后用逗号。(注意：尽量避免使用“To Whom It May Concern” 或“Dear Sir or Madam”,因为这种称呼已经过时，并且不很友好。改进方法是争取确定收信人的姓名，或使用“Dear Human Resources Manager”，“Dear Friends”这样的称呼。在给律师或外交领事写信时，可以使用“Esquire”或“Esq.”这样的头衔，但它们不应出现在称呼中。同样，如果收信人的姓名后面有“Jr.”或“Sr.”如“George Bush,Jr.”也不能把它们包含在称呼中。)

主题句(选择性)Subject Line(optional)

电子邮件最重要的部分是主题，假设我们都是很忙的人，在打开邮箱阅读邮件时，第一眼看到的就是邮件的主题。所以，主题应当做到言简意赅并突出邮件重要性。英文邮件的主题需要注意不超过35个字母，将位于句首的单词和专有名词首字母大写。比如：Some questions about C++.在比较正式的格式中，需要把每个单词的首字母大写(介词、冠词除外)。

正文(Body of the Letter)

正文的格式多种多样。商业信函最好使用齐头式。而私人信件通常不用齐头式。在齐头式书信中，全部内容包括日期和信尾问候语，都从左侧顶格开始。段落开头不空格，各段之间空两行。

修正齐头式，是使用最为广泛的一种格式，商业和私人信件都可以使用，尽管在私人信件中不一定要写回邮地址和封内地址。使用没有印刷信头的普通信纸时，这种格式最合适。与齐头式不同，发信人地址、日期，信尾问候语和签名都从中间开始写。其余部分从左边开始。

齐头式信件写信，其正文与称呼之间空一至二行。每段的第一句句子不需要空格，但段与段之间需要空一至二行。齐头式信件的信尾客套话和签名可以有两种款式。第一种写在左下方，这是最常用也是最正式的。另外也可以写在右下方，这种形式则表示写信人与收信人之间的关系比较熟悉随便。

结尾语(com#plimentary Closing)

结尾语在正文之后添加。注意一般结尾语中只有第一个单词首字母大写而剩余单词都小写，此处与称呼不同。

一般电子邮件：

Sincerely,

Sincerely yours,

私人电子邮件：

Regards,

Best wishes,

Best regards,

With best wishes,

Wish best regards,

英文信函格式公共英语

Yours,

Cheers,

As ever,

With love,

Affectionately,

2016英文书信格式

1、信头(Heading)

指发信人的姓名(单位名称)、地址和日期，一般写在信纸的右上角。一般公函或商业信函的信纸上都印有单位或公司的名称、地址、电话号码等，因此就只需在信头下面的右边写上写信日期就可以了。

英文地址的写法与中文完全不同，地址的名称按从小到大的顺序：第一行写门牌号码和街名;第二行写县、市、省、州、邮编、国名;然后再写日期。标点符号一般在每一行的末尾都不用，但在每一行的之间，该用的还要用，例如在写日期的时候。

日期的写法，如7月30日，英文为：

July 30，(最为普遍);

July 30th，1997;

30th July，1997等。

1997不可写成97。

2、信内地址(Inside Address)

在一般的社交信中，信内收信人的地址通常省略，但是在公务信函中不能。将收信人的姓名、地址等写在信头日期下方的左角上，要求与对信头的要求一样，不必再写日期。

3、称呼(Salutation)

是写信人对收信人的称呼用语。位置在信内地址下方一、二行的地方，从该行的顶格写起，在称呼后面一般用逗号(英国式)，也可以用冒号(美国式)。

(1)、写给亲人、亲戚和关系密切的朋友时，用Dear或My dear再加上表示亲属关系的称呼或直称其名(这里指名字，不是姓氏)。

例如：My dear father，Dear Tom等。

(2)、写给公务上的信函用Dear Madam，Dear Sir或Gentleman(Gentlemen)。注意：Dear纯属公务上往来的客气形式。Gentlemen总是以复数形式出现，前不加Dear，是Dear Sir的复数形式。

(3)、写给收信人的信，也可用头衔、职位、职称、学位等再加姓氏或姓氏和名字。例如：Dear Prof. Tim Scales, Dear Dr.John Smith。

4、正文(Body of the Letter)

位置在下面称呼语隔一行，是信的核心部分。因此要求正文层次分明、简单易懂。和中文信不同的是，正文中一般不用Hello!(你好!)

正文有缩进式和齐头式两种。每段书信第一行的第一个字母稍微向右缩进些，通常以五个字母为宜，每段第二行从左面顶格写起，这就是缩进式。

但美国人写信各段落往往不用缩进式，用齐头式，即每一行都从左面顶格写起。商务信件大都采用齐头式的写法。

5、结束语(com#plimentary Close)

在正文下面的一、二行处，从信纸的中间偏右处开始，第一个词开头要大写，句末用逗号。不同的对象，结束语的写法也不同。

(1)、写给家人、亲戚，用Your loving grandfather，Lovingly yours，Lovingly等;

(2)、写给熟人、朋友，用Yours cordially，Yours affectionately等;

(3)、写业务信函用Truely yours(Yours truely)，Faithfully yours(Yours faithfully)等;

(4)、对上级、长辈用Yours obediently(Obediently yours)，Yours respectfully(Respectfully yours)等。

6、签名(Signature)

低于结束语一至二行，从信纸中间偏右的地方开始，在结束语的正下方，在签完名字的下面还要有用打字机打出的名字，以便识别。职务、职称可打在名字的下面。当然，写给亲朋好友的信，就不必再打了。

7、附言(Postscript)

一封信写完了，突然又想起遗漏的事情，这时用P.S.表示，再写上遗漏的话即可，要长话短说。通常在信末签名下面几行的左方，应于正文齐头。

注意：在正式的信函中，应避免使用附言。

8、附件(Enclosure)

信件如果有附件，可在信纸的左下角，注上Encl：或Enc：，例如：Encl：2 photos(内附两张照片)。如果福建附件不止一项，应写成Encl：或Encs。

我们有时可看到在称呼与正文之间有Re：或Subject：(事由)字样。一般在信纸的中间，也可与“称呼”对齐。还应在底下加横线，以引起读信人的注意，使收信人便于在读信之前就可了解信中的主要内容。事由一般在公务信函中使用，也可以省略。

篇2：新员工邮件介绍

大家好，我是新加入公司的王英，担任业务部销售代表的工作，非常高兴也非常荣幸的加入公司，在这个大家庭中，我将有机会认识更多的新同事、新朋友。——借此，我非常感谢各位领导，谢谢您们能给我一次这么好的机会。

我初来乍到，还有许多方方面面的知识需要向大家学习，还望在以后的工作中大家能够多多指教!

新人——人力资源经理总监入职自我介绍怎么说

1.家乡：我是来自江苏徐州跟公司总经理董事长都是一个地方的。

2.读书所在地：读书的时候一直在徐州，毕业的时候也是在徐州工作。

3.职业生涯：我最初是由招聘专员到招聘主管最终到人力资源经理，我用2年的时间就做到了HRM的岗位，到现在的HRD一共用了五六年的时间。

4.选择公司的理由：首先我具有多年的人力资源工作管理经验，有信心胜任此份工作;其次，本公司一直是我的职业目标，我熟悉此行业，并对公司的诸多理念不谋而合，所以我选择加入本公司，并有幸成为其中一员。

篇3：英文请假邮件

英文请假邮件

Dear supervisor:

How are you doing? I am xx-x. I wrote this because I want you to know that on the morning of June 8th, I have to go back to school to deal with some personal thins, so I want to ask for leave about half day, please approve, thank you so much.

Sincerely,

xx-x

题目写“Leave application

To：你上司的名字，职位(manager)

From：你的姓名

Date： May 17th，

Subject： Casual Leave of Absence

Dear Mr./Mrs, 你上司的姓最好放在此。

There is a very important procein which I have to return to school for graduation thesis defense and other pa-pe-r work before the graduation. so may I please ask for a leave on 20th,21st,24th,27th in May? I hope you will oblige and grant me the requested leave.

Thank you very much for your consideration.

Yours sincerely,

你的名字

Dear Mr. / Mrs.,

Because I will have to return to to my university for my dissertation reply and some other things related to my graduation, I want to ask you for a leave on May 20,21 24 to 27.

Sicerely hope you can give me the permission as soon as possible.

Best wishes.

Sincerely Yours,

Xiao Wang

首先，假条的上方还是应该按照半正式的格式写上如下信息：

To：假条是递给谁的

From：请假人

Date：写假条的日期(注意不是请假的日期)

Subject：写上请假字样

假条抬头范例如下：

To： Peter Stone， Manager

From： Lynn Chen， Financial Department

Date： April 2nd，

Subject： Casual Leave of Absence

其次，在您的请假信第一段，应该开门见山但是有礼貌地提出请假。第一段要中心明确，写清您要请假的日期。

第一段范例如下：

Peter， I would like to know if I could ask for a casual

leave of absence for one day on April 4th， this Wednesday.

然后，在假条的`第二段，您应该简单明了陈述请假的原因事由。注意叙述清楚明白，并尽可能表示对此带来工作不便的歉意。

第二段范例如下：

This morning I received a telephone call from my dentist，

urging me to come to his practice for immediate treatment of my teeth. I have been experiencing a stinging pain， depriving me of my sleep during the past fortnight. The situation could worsen， should infection occur.

Concerning my workload： As Wednesday is not as busy as the other weekdays， I think a one-day leave this Wednesday may be the best solution. I apologize for the inconvenience my absence from work may cause.

接着，在假条的最后一段，应写上您希望获得准假的句子，或者具体等候答复的时间。

最后一段范例如下：

Thanks. I will call you at 1：30p.m. or you can call me at

any time.

好，把以上几段综合起来，就是一则请假条，看看，是不是很简单?写得成功的请假条，能充分表明您是一个认真负责有条理的人，所以请多多练习吧。

篇4：英文求职信邮件

下面是一篇英文求职信邮件，一起来看看吧。

April 13,

P.O. Box 36

Tsinghua University

Beijing, China 100084

Dear Sir/Madam:

Your advertisement for a Network Maintenance Engineer in the April 10 Student Daily interested me because the position that you described sounds exactly like the kind of job I am seeking.

According to the advertisement, your position requires top university, Bachelor or above in Computer Science or equivalent field and proficient in Windows NT4.0 and LINUX System. I feel that I am competent to meet the requirements. I will be graduating from Graduate School of Tsinghua University this year with a M.S. degree. My studies have included courses in computer control and management and I designed a control simulation system developed with Microsoft Visual InterDev and SQL Server.

During my education, I have grasped the principals of my major and skills of practice. Not only have I passed CET-6, but more important I can communicate with others freely in English. My ability to write and speak English is out of question.

I would appreciate your time in reviewing my enclosed resume and if there is any additional information you require, please contact me. I would welcome an opportunity to meet with you for a personal interview.

With many thanks,

XXX

附：求职信细节技巧

一、姓名、通讯地址、联系电话、电子邮件、网址占据求职信顶端的中间或靠边。注意：每条信息之间分隔明白，网址独立成行;为便于扫描，每条信息独立成行最好。

二、日期低于联系方式两行，靠右边;提要低于日期一行，靠左边。在英文求职信中，日期靠左边/右边，提要低于日期两行，靠右边。

三、能够用对方的姓名直呼对方最好，因为人们都是喜欢别人称呼自己的名字。所以，想方法去弄明白面试负责人的姓名和性别。如果不能，你可以运用“尊敬的雇主”或干脆用“早上好”比起用“尊敬的先生或女士”要亲热地多。

四、想尽一切方法，让求职信的第一句话就抓住阅读者，让他能认真地读你的简历。使对方感爱好的清规戒律是：从对方的利益出发，为对方的利益服务。

五、把你的基本技能、成绩、以及别人对你以往业绩的评价介绍给雇主，对你的工作经历加以概括，如：“在某公司担任会计工作期间，取得了如下成绩：┄┄”如果你的求职信不包括简历，那么长度不应超过六段。

六、向对方致谢，感谢其花工夫阅读你的材料，并考虑与你面谈;告诉对方你会在某某工夫打电话询问材料是否安全抵达和安排工夫面试事宜。即使你打电话问知的结果不尽如人意，但总比你一直等候一个永远不会打来的电话要好。

七、常见的结束语有“此致、敬礼”、“顺颂商安”等。其下是你的签名，字迹不可潦草模糊。如果在联系方式中你没有署名，那么在你的签名下应当打印上你的名字，以确保对方能明白辨认。

篇5：如何写好英文邮件

1) K.I.S.S. (Keep it simple, stupid!) C People have lots of emails to read every day. Make sure your emails are easy to understand and have clear actions.

K.I.S.S.原则――尽量简洁。人们每天要接收大量邮件，所以确保你的邮件简单易懂和思路清晰。

例如，如果是要求开会，就不需要过多的铺垫，直接写明时间、地点等主要因素就够了。

Meeting Request: Let’s have our weekly meeting on Feb 18th , at 10:30 AM in Meeting room.

@Lisa, could you please take the meeting minutes this time.

@Chris, please buy some snacks and drinks for each person.

订于2月18日早上10:30在2号会议室开周例会，请Lisa做会议纪要，请Chris为每个人准备点心和饮品。

2) Who are you? What do you wantC Make sure you introduce yourself clearly and concisely and let the reader know why you are writing to them.

写英文邮件时，记得介绍自己、说清你想要什么――务必简明扼要地自我介绍，使收件人了解邮件的目的。

例如：Jane作为上海区域经理加入了A公司，她整理了客户资料后给John发了一封邮件：

Hi John, Hope this mail finds you well. I am Jane, SH regional manager from A; I’m contacting you today regarding our upcoming collaboration.

你好John，见信安好。我是A公司的上海区域经理Jane。这封邮件是关于接下来双方合作的事宜。

3) Clear Subject Lines C Ensure that your subject line gives clear direction so the email can be easily identified.

醒目的标题。务必使收件人看完标题后一目了然。

范例：市场部员工小美去电视台采访，偶遇老同学，顺便为公司谈了一个合作，她回到办公室给老板发邮件，题目是Potential marketing recourse with xx TV的邮件。

有时候，一个标题就可以说清楚邮件内容，甚至正文都可以免了。

篇6：邮件面试英文

邮件面试英文

1. Dear Mr./Ms,

Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.

Yours faithfully,

尊敬的先生/小姐

我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。

请告知这个时间对您是否方便。如不方便，请建议具体时间。

您诚挚的

<回信>

Dear Mr. / Ms,

Thank you for your letter informing us of Mr. Green''''s visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.

We look forward to hearing from you.

Yours faithfully,

尊敬的先生/小姐

谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。

希望收到您的来信。

您诚挚的

2. Dear Mr/Ms,

I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?

I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.

Yours faithfully

尊敬的.先生/小姐

我是达拉斯W/P电子公司的代表，将于下周一到周五(10月5-9日)住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便?

从周二，即9月29日，我将住在北京的长城宾馆，直到周六，即10月4日，在那会有通知给我。如商讨日期不方便，请另外建议。

<回信>

Dear Mr/Ms,

Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you.

We look forward to meeting you.

Yours faithfully

尊敬的先生/小姐

我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。

期待与您见面。

您诚挚的

3. Dear Mr. / Ms,

I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in Europe.

I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at 2.00 p.m. on that day.

If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that time.

Yours faithfully

尊敬的先生/小姐

我现正在汉堡参观港口，以让欧洲了解并使用我们的新型集装箱。

星期三即六月4日，我将到安特卫普，我会于当天下午2：00打电话给你。

对此约定如不来信，我将认为于这个时间打电话是方便的。

您诚挚的

4. Dear Mr. / Ms,

Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th July, at half past two.

I will appreciate your letting me know whether you will be able to come.

Yours faithfully

尊敬的先生/小姐

杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。

是否能来，请告知，多谢。

您诚挚的

邮件通知应聘者面试【2】

Dear Mr. / Ms,

Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th August, at 2：30 pm.

I will appreciate your letting me know whether you will be able to come.

Yours faithfully

尊敬的先生/小姐

我们的人事主任杰克。巴伦先生对您申请会计职位表示感谢，并请您于7月5日星期五的下午两点半来参加面试。

请告知您是否能来，非常感谢。

您诚挚的

篇7：英文自荐信邮件

英文自荐信邮件模板

Dear Sir/Madam:

Are you searching for a telecommunications manager with expertise in project management and team leadership?

I specialize in creating and implementing high-performance strategies that directly impact growth and profitability of large telecommunications companies. In addition to my knowledge of business processes, I also offer proficiency in telecom software development and cutting-edge technologies.

I am relocating to Shenzhen and would be interested in opportunities with your firm. Currently, I serve as manager for BIT Companys Information Industry Division. Briefly, some of my accomplishments include:

Developed a tool to track and forecast price,quantity,and revenue, which enables client to monitor business performance .Implemented a customized end-to-end testing process and SQL database

My business acumen, technical expertise, and leadership capabilities have contributed to a number of successful projects. The enclosed resume outlines my credentials and accomplishments in greater detail. I would welcome an opportunity to meet with you for a personal interview.

Sincerely,

英文自荐信邮件模板:应届生英文自荐信模板

Dear sir,

Four years as a senior clerk in sales department of the New World Products Company have,I believe,given me the e*perience to qualify for the job you advertised in Thursday's newspaper.

Since 1981 I have been responsible for all office details in the administration of sales,including writing much of the correspondence.In the course of my work,I have become familiar with the various sales territories,and have also in my spare time e*perience of handling business problems other than my proper sphere.

The years before I was employed at the New World,I was a secretary for Long Brother,an accounting firm.There I became familiar with accounting terms and procedures.

I was graduated at Wah Yan College, in June 1974. I am twenty-five years of age and single.

I am leaving my present position because I can use my capabilities more fully in a position with wider scope. My present employer knows of my ambition and is helping me to find a new place.

May I see you at your office to tell you more about myself and show you just how well I can do the work you require.

Yours faithfully

篇8：外贸英文邮件

同意进口商的还价

Dear Sirs:

Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.

To Sincerely

拒绝进口商的还价

Dear Sirs:

Thank you for your letter of June the 8th. We regret that we cannot meet your must point out that the falling market here leaves us little or no margin of profit. We must

ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.

We hope you will reconsider the offer.

Truly

正式提出订单

Dear Sir:

We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition.

We reserve the right of refusal of delivery and/or cancellation of the order after this date.

Truly

确认订单

Dear Sir:

Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely

篇9：外贸英文邮件

向顾客推销商品

Dear Sir: May 1,

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business.

We look forward to hearing from you soon..

Truly

迅速提供报价

Dear Sir: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.

We look forward to the opportunity of being of service of you.

如何讨价还价

Dear Sir: June 8, 2001

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a

discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business.

We hope to hear from you soon.

Yours truly

篇10：外贸英文邮件

请求开立信用证

Gentlemen:

Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

通知已开立信用证

Dear Sir:

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted.

Sincerely

请求信用证延期

Dear Sir：

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to Sept.30.

同意更改信用证

Gentlemen: Sept. 5, 2001

We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.

Sincerely

抱怨发货迟延

Dear Sirs: Sept. 25, 2001

Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.

Yours faithfully

处理客户的抱怨

Gentlemen: Sept. 30, 2001

In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.

Truly

篇11：外贸英文邮件

取消订货

Dear Sirs: Oct. 2,

buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

谅解迟运原因

Gentlemen: Oct. 2, 2001

We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.

Yours faithfully

货物损坏报告

Dear Sirs: Oct. 4, 2001

Upon arrival of your shipment, the ship's agents noticed that case No. 5 was maged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable.

Please send us replacements for the broken articles; we await your reply in due course.

Sincerely

拒绝承担损坏责任

Dear Sirs: Oct. 8, 2001

Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.

Sincerely

承担赔偿责任

Gentlemen: Oct. 8, 2001

As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.

Sincerely

催要逾期货款

Dear Sirs: Nov. 30, 2001

It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a

week.

Sincerely

To_ue_com

付清逾期货款

Dear Sirs: Oct. 3, 2001

We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

篇12：英文邮件的格式

在邮件发送之前，务必自己仔细阅读一遍，检查行文是否通顺，拼写是否有错误。

6. 合理提示重要信息

不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不住重点，影响阅度。

7. 合理利用图片，表格等形式来辅助阐述

对于很多带有技术介绍或讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐述，收件人一定会表扬你的体贴。

8. 不要动不动使用 :) 之类的笑脸字符，在商务信函里面这样显得比较轻佻

Business Email 不是你的情书，所以:)之类的最好慎用。只用在某些你确实需要强调出一定的轻松气氛的场合，比如现在－:)

附件

1. 如果邮件带有附件，应在正文里面提示收件人查看附件

2. 附件文件应按有意义的名字命名，不可用外星人才看懂的文件名

3. 正文中应对附件内容做简要说明，特别是带有多个附件时

4. 附件数目不宜超过4个，数目较多时应打包压缩成一个文件

5. 如果附件是特殊格式文件，因在正文中说明打开方式，以免影响使用

6. 如果附件过大（不宜超过2MB），应分割成几个小文件分别发送，

语言的选择和汉字编码

1. 只在必要的时候才使用英文邮件

英文邮件只是交流的工具，而不是用来炫耀和锻炼英文水平的。如果收件人中有外籍人士，应该使用英文邮件交流；如果收件人是其他国家和地区的华人，也应采用英文交流，由于存在中文编码的问题，你的中文邮件在其他地区可能显示成为乱码天书。

2. 尊重对方的习惯，不主动发起英文邮件

如果对方与你的邮件往来是采用中文，请不要自作聪明的发送英文邮件给他；如果对方发英文邮件给你，也不要老土的`用中文回复。

3. 对于一些信息量丰富或重要的邮件，建议使用中文。你很难保证你的英文表达水平或收件人中某人的英文理解水平存在问题，而影响邮件所涉及问题的解决。

4. 选择便于阅度的字号和字体

中文老实点用宋体或新宋体，英文就用Verdana 或 Arial 字型，字号用五号或10号字即可。这是经研究证明最适合在线阅度的字号和字体。不要用稀奇古怪的字体或斜体，最好不用背景信纸，特别对公务邮件。

结尾签名

每封邮件在结尾都应签名，这样对方可以清楚的知道发件人信息。虽然你的朋友可能从发件人中认出你，但不要为你的朋友设计这样的工作。

1. 签名信息不宜过多

电子邮件消息末尾加上签名档是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息，但信息不宜行数过多，一般不超过4行。你只需将一些必要信息放在上面，对方如果需要更详细的信息，自然会与你联系。

引用一个短语作为你的签名的一部分是可行的，比如你的座右铭，或公司的宣传口号。但是要分清收件人对象与场合，切记一定要得体。

2. 不要只用一个签名档

对内、对私、对熟悉的客户等群体的邮件往来，签名档应该进行简化。过于正式的签名档会让与对方显得疏远。你可以在OUTLOOK中设置多个签名档，灵活调用。

3. 签名档文字应选择与正文文字匹配，简体、繁体或英文，以免成出现乱码。字号一般应选择比正文字体小一些。

篇13：英文邮件问候语

How is everything?一切都好吗?

I hope everything is all right.我希望(你)一切都好。

How are you?你好吗?

How are you getting along these days? I miyou very much.你近来过得如何?我十分想念你。

I was very happy to receive your letter of October 10th.我很高兴收到你10月10日的来信。

Thank you for writing to me.谢谢你给我写信。

Your letter came into my hand yesterday.我是昨天收到你的来信的。

It's a long time since I got your last letter.我收到你的信已经很长一段时间了。

致谢语：

1、thank you very much ( very, very much) (ever so much) (most sincerely) (indeed) (f rom the bottom of my heart).

很(非常)(非常非常)(最真诚地)(确实)(衷心)感谢您。

2、many thanks for your kind and warm letter.

感谢您友好而热情的来信。

3、thanks a million (ever so much).

万分(非常)感谢。

4、please accept ( i wish to expre)my sincere (grateful) (profound) appreciation for ...

请接受(致以)真挚的(衷心的)(深切的)感谢……

5、I sincerely (deeply) (warmly) appreciate ...

我真挚的(深深的)(热情的)感谢……

6、I am very sincerely (most) (truly) grateful to you for ...

为了……，我非常真挚的(深深的)(真诚的)感谢您。

7、there is nothing more important (satisfying) (gratifying) to me than to receive one of your letters.

再也没有比收到您的来信更使我觉得重要(快慰)(感激)了。

8、your letters are so much fun (comfort) (entertainment) (company).

您的来信充满了乐趣(给了很大安慰)(带来了欢乐)(使我不感寂寞)。

9、your most courteous (considerate)(delightful)letter...

您那彬彬有礼(体贴入微)(令人欣慰)的来信……

10、I cannot tell you how much your letter delighted(relieved)(amused)(enchanted)me.

我无法告诉您，您的来信使我多么高兴(宽慰)(觉得有趣)(陶醉)。

11、I love the way you say (put) things in your letters. you make even the smallest incident seem so interesting(important)(charming)(mysterious).

我很欣赏您在信中描述各种事物的手法。您的妙笔使细小的.事情都显得很有趣(重要)(动人)(神秘)。

12、it was good (fine)(charming)(thoughtful)of you...

承蒙好意(美意)(盛情)(关心)……

13、it was nice(characteristically thoughtful) (more than kind) of you...

承蒙好意(特别关心)(十二分好意)……

14、at the outset, i want to thank you for your kindneto me and for your compliments.

首先，我要感谢您对我的友爱和问候。

15、believe me, i am truly grateful for...

我确实真诚地感谢你……

16、we were deeply touched by ...

……使我们深受感动。

17、it is a hopeless(definite)(positive)understatement to say that i am deeply (sincerely)(truly)grateful.

这就是说“我深深的(真挚的)(真诚的)感谢”远不足以(不能确切)(不能明确)表达我的谢意。

18、it’s generous of you to take so much interest in my work( to give me so much of your time) (to show me so much consideration).

承蒙对我的工作如此操心(为我花费这么多时间)(对我如此关怀)。

19、we are indebted to you...

我们感谢你……

20、I regret very much that i did not have an opportunity to thank you personally for ...

未能面谢，深表遗憾。

Two……

祝贺语

1、what exciting (wonderful)(thrilling)(happy)news!

多么振奋人心的(美妙的)(令人激动的)(愉快的)消息!

2、it’s good (great)(sensational)news(the most joyful i have heard for a long time).

这是个好(重大的)(惊人的)消息(这是我长期以来听到的最愉快的消息)。

3、mother just told us the (momentous) (cheerful) news.

母亲刚才告诉我们这(重大的)(令人高兴的)消息。

4、i was delighted (thrilled) (pleasantly surprised) to hear (to receive) the news(to receive the announcement )( to read in the newspa-pe-r)...

听到(得到)这个消息(得到这个通知)(在报上看到……)我很高兴(振奋)(惊喜)。

5、so you’ve done it (gone and got married)(been promoted)!

好了，您终于完成了(去结婚了)(晋升了)!

6、so you and tom are engaged!

好，您和汤姆终于订婚了!

7、i congratulate you ...

祝贺您……

8、congratulations on ...

祝贺……

9、warm (sincere) congratulations ...

热烈地(衷心地)祝贺……

10、we were so excited (delighted) (thrilled) to hear (by the news) ...

我们如此兴奋地(高兴地)(激动地)获悉(从这一消息中获悉)……

11、congratulations and all good (best) wishes!

恭贺您并致以良好(最良好)的祝贺。

12、you have no idea what a thrill (kick) (great pleasure) i got when i heard ...

您可能不知道我听到这消息时是多么的激动(快乐)(高兴)……

13、accept my heartiest congratulations ...

请接受我最衷心的祝贺……

14、permit me to congratulate you ...

请允许我向您祝贺……

15、i am gladder than glad ...

我无比高兴地……

16、we want you to know how happy we were ...

告诉您，我们是多么高兴……

17、may i join in the chorus of congratulations ...

我希望一同向您祝贺……

18、may an old friend congratulate you ...

请让一位老朋友向您祝贺……

19、it gave me a great deal of pleasure to learn ...

我十分高兴的获悉……

20、it was delighted to learn ...

我高兴地得悉……

篇14：简单外贸英文邮件

1. 向海外买家推销商品

Dear Sir: May 1,

Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2008

Truly

3. 向海外客户迅速提供报价

Dear Sir: June 4, 2008

4. 外贸报价如何讨价还价

Dear Sir: June 8, 2008

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2008

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2008

Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. 正式提出订单

Dear Sir: June 15, 2008

Truly

7. 确认订单

Dear Sir: June 20, 2008

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2008

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* **vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

9. 通知已开立信用证

Dear Sir: June 24, 2008

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 2008

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* **ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 2008

We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.

Sincerely

12. 抱怨发货迟延

Dear Sirs: Sept. 25, 2008

Yours faithfully

13. 处理海外买家的抱怨

Gentlemen: Sept. 30, 2008

Truly

14-1 取消订货

Dear Sirs: Oct. 2, 2008

We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

Sincerely

14-2 谅解迟运原因

Gentlemen: Oct. 2, 2008

Yours faithfully

15. 货物损坏报告

Dear Sirs: Oct. 4, 2008

Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)

As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.

Sincerely

16-1. 拒绝承担损坏责任

Dear Sirs: Oct. 8, 2008

Sincerely

16-2. 承担赔偿责任

Gentlemen: Oct. 8, 2008

Sincerely

17. 催要逾期货款

Dear Sirs: Nov. 30, 2008

Sincerely

18. 付清逾期货款

Dear Sirs: Oct. 3, 2008

We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

篇15：问候邮件英文

Dear John,

I am extremely sorry to hear that your illness, whichwe had thought could be better soon, has becomemore serious, thus you have to go into hospital. Letus hope that it will be for only a very short time, andthat you will soon be out and about again. Everybody here sends his best wishes to you for aquick recovery.

With kind regards,

Yours sincerely,

Tom

亲爱的约翰：

听说你病了，我深感不安。原来我们还以为你的病情有所好转，事实上却反而加重，而不得不住进了医院。但愿这是短时间的，很快会恢复健康。这里每个人都祝愿你早日痊愈。

特此问候

汤姆

篇16：问候邮件英文

Dear Tom,

Thank you for your consolence. My illness had almost been cured. But because ofcarelessness, my illness gets worse. It is a difficult time for me to stay in hospital. I hope that Ican go back with you as soon as possible. A fall into a pit, a gain in your wit. I hope that youcan do excise yourselves everyday, don't stay in the office all day. Now I know that health isvery important. I hope that you all work happy everyday.

Wish you all the best!

Yours sincerely

John

亲爱的汤姆：

感谢大家对我的慰问。本来病已经快好了。后来因为一次不小心又使病情加重了。在医院的日子真的不好受，很希望能够早点回去和大家一起工作。吃一堑，长一智。希望你以后要多锻炼一下身体，不要像我一样整天待在办公室不动。到现在我才知道，身体很重要。也祝大家工作愉快。

祝大家好!

约翰

篇17：问候邮件英文

Dear Tom,

Thank you for your concern. Please transmit my thankfulness. My illness is acute. I will bebetter soon. Please don't worry about me. I am recovering now. So it takes a period of timebefore I go back to work with you. I miss you very much. I hope that my absence will not causesome damage to the company.

Wish everybody all the best!

Yours sincerely

John

亲爱的汤姆：

谢谢关心。请转达我对其他关心我的人的谢意。我的病是属于急性的，来得快也去得快。希望大家不要为我担心。我现在正在恢复期，可能还需要一段时间才能再和大家一起工作。我在这里也是很想念大家。希望我的不在没有给公司造成不必要的损失。

祝大家好!

约翰