商务英语接待来客日常用语(推荐5篇)由网友“justy1203”投稿提供,下面小编给大家整理后的商务英语接待来客日常用语,希望大家喜欢!
篇1:商务英语接待来客日常用语
常用口语句子:
Could I have your name, please?
= May I have your name?
请问您叫什么名字?
How do I address you?
我该怎么称呼您?
address v. 称呼
What can I do for you?
= Can I help you?
= May I help you?
有什么可以效劳的吗?
Do you have an appointment?
您预约了吗?
appointment n. 约会,约定
Mr. Liu is expecting you.
刘先生在等您。
We've been expecting you.
我们一直在等您。
expect v. 期待,期盼
I'm afraid he is engaged at the moment.
恐怕他现在正忙。
I'm afraid he can't see you at the moment.
恐怕他现在不能见您。
He is at a meeting right now.
他现在正在开会。
I'm sorry, but he's not available right now.
很抱歉,但他现在没空/不能接见客人。
engaged a. 忙碌的,繁忙的
available a. 有空的,可见客人的
Would you mind waiting?
您介意等一会儿吗?
Can you please wait just a moment?
请稍等一会儿,好吗?
Please wait a second/sec/moment/minute.
请稍等。
Please take a seat. I'll tell him you're here.
您请坐,我去告诉他您来了。
I'll see if Mr. Liu is free.
我去看看刘先生现在有没有空。
If you'd like to take a seat. I'll see if Mr. Liu can see you.
如果您愿意坐会儿,我这就去看看刘先生是否能见您。
Mr. Liu will come and see you right away.
刘先生马上就来见您。
Mr. Liu will be with you shortly.
刘先生马上就会过来见您。
He will be here in a few minutes.
他几分钟后就过来。
shortly ad. 不久,马上
接待来客Receiving a Client
Secretary: Good morning, sir. Can I help you?
秘书:早上好,先生。有什么可以效劳的吗?
Guest: Yes. I'd like to see Mr. Liu, please.
客人:是的,我想见刘先生。
Secretary: Do you have an appointment?
秘书:您预约了吗?
Guest: No, I'm afraid I haven't. I'm from the Eagle Company, and I come to see Mr. Liu to discuss sales of our new
electronic products,
客人:恐怕没有。我是Eagle公司的,来找刘先生谈谈我们的新电子产品的销售的事情。
Secretary: Could I have your name, please?
秘书:请问您叫什么名字?
Guest: Smith, Peter Smith. And here's my card.
客人:史密斯,彼得・史密斯。这是我的名片。
Secretary: If you'd like to take a seat, Mr. Smith, I'll see if Mr. Liu can see you.( to Mr. Liu on his extension ) I have a
Mr. Smith of the Eagle Company who wants to see you... Thank you. ( to Mr. Smith ) Mr. Liu will be with you in about five
minutes, Mr. Smith. Would you like a cup of coffee?
秘书:史密斯先生,如果您愿意坐会儿,我这就去看看刘先生是否能见您。(打给刘先生的分机)Eagle公司的史密斯先生想见您…谢谢。(对史密斯先生)刘先生约5分钟后就过来,史密斯先生。您想喝杯咖啡吗?
Guest: I'd rather have a cup of tea if possible.
客人:如果可能的话我倒想来杯茶。
Secretary: Of course, Mr. Smith.
秘书:当然可以了,史密斯先生。
篇2:文秘来客接待礼仪
前台接待处是公司的窗口,接待员接待访客,态度应主动热情,耐心倾听访客的来意,并根据访客的需求积极予以帮助。
1.当访客来访时
应起立、微笑迎接,亲切地问好。如因工作或接听重要电话而影响接待,应向访客表示歉意,并请客人稍等。
2.对访客的咨询
应细心倾听后再做解答。解答问题要耐心,不能准确解答的应表示歉意,进一步了解情况后要及时向访客反馈。
3.在接待有预约的访客时
应事先作好准备,通报有关部门。在接待未预约的访客时,应询问其来访事宜,然后根据具体情况(征求相关部门意见)决定是否安排约见。如未能立即安排约见,应向访客说明,留下其相关资料并表示会协助另定时间(此方式同样适用于访客要找的负责人不在时)。
4.陌生访客来访时
务必问清其姓名及公司或单位名称,也可邀请访客赐赠名片。谢绝外来推销员、闲杂人员来访,必要时可请保安员协助处理。
5.访客来访时
接待员方负责人由于种种原因不能马上接见,要向访客说明等待理由与等待时间,若访客愿意等待,应该向访客提供茶水、杂志,奉上茶水时应左手扶杯,右手托杯底递向对方。如果可能,应该时常为访客更换茶水。
6.核实来访事宜及约见负责人后
接待员应通知相关人员迎接,若无人迎接,需将访客引导至被访人或指定地点,不得让访客自行进入办公区域。应带领访客到达目的地。
篇3:接待来客的英语口语办公室英语
办公室接待来客的英语口语,你会了吗?
我希望您在这里过得愉快。
I hope you?ll have a pleasant stay here.
A: How do you do,Mr.Smith? Welcome to Guang ̄zhou.
I hope you?ll have a pleasant stay here.
B: Thank you.I?m very happy to have this chance to visit your company.
It was very kind of you to invite me.
我们一直在等你。
We?ve been expecting/waiting for you.
A: Excuse me,are you Mr.Johnson from Beijing?
B: Yes,I am.
A: We?ve been expecting you.I?m Li Li,the secretary for the manager Mr.Smith.
很高兴见到你。
Pleased/ Glad to meet you.
A: Mr.Williams?
B: Yes,that?s right.You must be Mr.Lee.
A: Yes,pleased to meet you.
B: Pleased to meet you,too.
你飞行愉快吗?
Did you have an enjoyable flight?
A: Is this your first visit to Guangzhou?
B: Yes,I always wanted to come but I never had the chance.
A: Good,I can show you around while you?re here.
Did you have an enjoyable flight?
B: Yes,it was fine,thanks.No delays or problems.
你想得真周到。
It?s very thoughtful/considerate of you.
A: Miss Liu,thank you very much for coming to meet me at the airport.
B: You?re welcome.You must be tired after such a long flight.
My car is just in the parking lot outside.We can resume our talk on the way to the hotel.
A: Fine.It?s very thoughtful of you,Miss Liu.Thank you.
我想您休息得不错。
I guess you?ve had a good rest.
A: Good morning,Mr.Smith.I guess you?ve had a good rest.
B: Yes,thank you.
A: Mr.Dickens,our manager has come to see you.
我来见…
I've come to see...
A: What can I do for you?
B: I come to see Mr.Hanks.
请问您找他有什么事儿?
What do you want to see him about?
A: I?m here to see the general manager.
B: May I ask what you want to see him about?
请问您有预约吗?
Do you have an appointment?
Is he expecting you?
A: Do you have an appointment?
B: Yes,I have an appointment with him at two.
有人来找您。
Someone is here to see you.
A: Mr.Brown,someone is here to see you.
B: Please let him in.
再稍等片刻
wait a few minutes longer
A: Would you mind waiting a few minutes longer?
B: I?ll give you five more minutes.
他马上来。
He?ll be with you shortly.
He?ll be right out.
A: I?m here to see Mr.White of the commercial department.
B: Moment please,he?ll be with you shortly.
请问他在哪个办公室?
Which room is he in?
A: I?d like to see Mr.Brown,which room is he in?
B: He?s on the 10th floor.
When you get off the elevator,turn left please,the second door is his.
不在办公室。
not in the office/out of the office
A: I?d like to see the person in charge.
B: Sorry,he isn?t in the office.
他现在没空。
He?s busy/occupied.
He is not available now.
A: Could I meet your manager now?
B: Sorry,he?s busy now.
见其他人可以吗?
Can someone else help/meet you?
A: The manager won?t be available today.Can someone else help you?
B: I can speak to the director.
您改天再来好吗?
Could you come back another/some other time?
A: Could you come back another time?
B: Sure,I?d be happy to.
让您久等了。
Thank you for waiting.
Sorry for the wait.
A: Thank you for waiting.
B: No matter,thank you for seeing me.
让您等了很久吧?
Have you been waiting long?
A: Have you been waiting long?
B: No,I just got here.
谢谢您这么老远来这里。
Thank you for coming all this way over here.
A: Thank you for coming all this way over here.
B: It was no trouble.
路上走好。
I wish you a safe trip.
A: I have to go now.
B: I wish you a safe trip,bye.
篇4:商务英语与日语专业简历
大龄求职者需要工作的主要原因非常简单明了,通过认真填写个人简历的每项内容,能够为应聘单位提供详细了解自己的机会,处于年龄较大的求职人群,往往应聘单位对于外形的注重程度较高,首先利用个人简历进行详细了解,对于双方均有利。
大龄求职者制作简历,禁止通过下载简历模板的形式进行制作,此类制作方式将严重影响个人竞争能力,因此需要完全避免。展现自己的可用之处,相比年龄较小的求职者,大龄求职者具有丰富的工作经验,但大龄求职者需要注意个人简历里的证书不容许捏造。虽然大龄求职者工作经验丰富,但受到招聘企业学历的限制,往往铤而走险捏造假学历,此类方式需要完全避免,充分展现自我价值即可。
下面是yjbys小编和大家分享的商务英语与日语专业简历范文,更多内容请关注简历范文栏目。
个人信息
yjbys
目前所在:禅城区年 龄:23
户口所在:禅城区国 籍:中国
婚姻状况:未婚民 族:汉族
培训认证:未参加 身 高:158 cm
诚信徽章:未申请 体 重:43 kg
人才测评:未测评
我的特长:
求职意向
人才类型:普通求职
应聘职位:贸易/进出口专员/助理:,船务/空运陆运操作:
工作年限:2职 称:无职称
求职类型:全职可到职日期:一个星期
月薪要求:--3500希望工作地区:佛山,广州,
工作经历
佛山市***制品有限公司 起止年月:-03 ~ -12
公司性质:私营企业 所属行业:石油/化工/矿产/地质
担任职位:外贸业务兼跟单员
工作描述:工作描述:
1.独立负责报价,接单,安排生产,制作出口单证,收汇,联系货运公司,验货,装柜,寄单证等外贸工作。
2.开发新客户,同时维护好老客户。
3.管理公司现有网站,阿里巴巴中英文网站,中国制造等平台,及时更新网站信息,上传新产品,完善产品描述等。
4.接待国外客户到厂参观工厂和产品。
5.客户下单后,到车间检验产品,以确保与客户的产品正确无误,以及及时通知客户生产进度。
离职原因:个人发展
佛山**贸易有限公司 起止年月:-03 ~ 2009-03
公司性质:外商独资 所属行业:其他行业
担任职位:意大利老板助理
工作描述:1.翻译日常工作的安排给相关同事:会议上翻译老板发言,讨论,以及业务的.意见,反馈等。
2.协助老板开展咖啡,机械以及地砖的业务。
3.根据海外客户的要求,找到国内适合的供应商。
4.制作出口单证,联系船务。
5.到生产工厂验货,装柜。
6.参加展会等。
离职原因:个人发展
教育背景
毕业院校:广东纺织职业技术学院
最高学历:大专 获得学位: 大专毕业日期:2008-06
专 业 一:商务英语专 业 二:日语
起始年月终止年月学校(机构)所学专业获得证书证书编号
-092008-06广东纺织职业技术学院(佛山)商务英语CET-6-
-082007-09佛山桃园小学(实习)英语夏令营助教优秀-
语言能力
外语:英语 优秀粤语水平:精通
其它外语能力:
国语水平:精通
工作能力及其他专长
通过计算机一级,能熟练操作word, Excel, PowerPoint, Photoshop, Microsoft Outlook等办公室软件,能熟料操作贸易工具。英语口语良好,书写能力优秀。
自我评价
本人个性开朗,上进,勤奋,敬业。能怀着一颗认真负责,积极的心态面对工作,希望对公司尽一份力量!
篇5:精选商务英语情景口语:接待客户
A: How can I help you?
B: Yes, I am James Mason from Anderson and Associates. I would like to see Mr. Smith.
A: Do you have an appointment?
B: Yes , he knows I'm coming . Our meeting is set for 2 o'clock.
A: I wonder if Mr. Smith forgot your meeting . I am afraid he left this office this morning and is not expected back until after 4 pm . Let me find out if he made arrangements for someone else to meet with you in his place. Will you please have a seat?
B: Sure.
A: Yes, Mr. Mason, I just checked with our office manager, Ms. Terry, she said Mr. Smith briefed her on your project. She is just finishing up a meeting now. She could be with your shortly. Would you like me to show you around while you are waiting?
B: That would be very nice. Thank you.
A: Right this way, Mr. Mason. We can start with our front office. When Ms. Terry is ready, you may take the elevator at the front to the 6th floor. There is a conference room already prepared.
A: 有什么需要帮忙的吗?
B: 是的。我是Anderson and Associates 公司的詹姆士.梅森。我想见史密斯先生。
A: 你预约了吗?
B: 预约了,他知道我要来。我们定在2点见面。
A: 我猜史密斯先生忘记了与你见面的事。恐怕他今天早晨就离开办公室了,估计下午4点以后才能回来。我来查一下他是否安排了其他人代替他跟您见面。请坐下,好吗?
B: 好的。
A: 是这样,梅森先生。我刚刚跟我们的办公室主任特里小姐核实过,她说史密斯先生跟她简单交代过您的事情。现在她刚开完一个会,马上就会过来。您要我带您一边等一边转转吗?
B: 那样就太好了。谢谢你。
A: 梅森先生,这边走。我们先参观一下行政管理部门。等特里小姐准备好以后,您就在前厅乘电梯去6层。那儿已经安排好了会议室。
Appointment 预约
I have a dental appointment at 3 pm.
我下午3点有个牙科的预约.
Set 规定
But no date has been set for the visit.
但访问的日期尚未确定.
Expect 预料
He expected to finish the work by March.
他预期三月份完成这项工作.
We expected that you would succeed.
我们预计你会成功的.
Arrangements 安排
We have already made arrangements for our vacation.
我们已经为假期作了安排.
Check 核对
The plumber made a careful check of the pipes.
那装修水管的工人仔细地检查了水管.
Brief 简要介绍
The Prime Minister was fully briefed before the meeting.
首相在会议前已掌握了详尽资料.
Shortly 立刻
I'll be with you shortly.
我马上就来.
Elevator 电梯
Office manager 办公室主任
Conference room 会议室
In sb's place 代替某人
Have a seat 坐下
Finish up 结束,完成
Show around 带着转转
I'll show you around so that you can meet everyone.
我会带你到各处看看,好让你和大家见见面.
1.商务英语情景口语精选
2.商务英语情景口语对话
3.商务英语情景口语:还盘
4.商务英语情景交际口语
5.情景口语商务英语
6.商务英语的情景口语练习
7.商务英语机场接待口语
8.商务英语接待来访口语
9.商务英语招待客户情景口语
10.接待国外客户 商务英语经典口语
★ 接待礼仪
★ 物业接待的礼仪
★ 前台接待工作总结
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