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商务电话礼仪英文文章

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商务电话礼仪英文文章（锦集3篇）由网友“dragontek”投稿提供，以下是小编精心整理的商务电话礼仪英文文章，仅供参考，希望能够帮助到大家。

商务电话礼仪英文文章

篇1：商务电话礼仪英文文章

Abstract: With the development of the society, businessmen face more and more exchanges and competition.

Every enterprise must experience cooperation and competition. There is a saying that for a successful business enterprise, 18% of success demands profession technique,

82%demands valid of social interaction of communication. Establishing a good image in business activities and handling public relationship well in distracting environment have become the basic requirements of improving their competitiveness and better cooperation.

Therefore, good business etiquette is an important means to establish mutual respect, trust friendly and good cooperative relations with other businessmen.

In addition, business etiquette is the basic standard principle in society and it also is necessary for businessmen to understand and master it when they deal with other bussinessmen.

The levels of etiquette which people present directly reflect the qualities of the modern civilizations in his time as well as the symbol of the business organization‟s images.

So the businessmen should pay much more attention on the etiquette of the business intercourse， includes the etiquette of business receptions, the etiquette of business invitations,

the etiquette of business entertainments, the etiquette of business visitations and the etiquette of presenting gifts. However，in the business activities，different nations have different values and orientation.

Also in business culture, different countries have different customs, different etiquette habits, etc. Moreover, the business etiquette is influenced by different culture and customs, it is not enough to learn the business etiquette,

we should also understand and respect different cultural context, keeping firmly in mind the customers‟ the taboo topic, only by which can promote business communication effectively. Key words: Business intercourse Business etiquette Culture

【摘要】随着社会的发展，企业面临越来越多的交流和竞争。

合作与竞争，是企业的必行之路。

俗说，一个成功的企业，18%需要专业技术.82%需要有效的人际。

在商务活动中树立良好的形象，在纷杂的环境下更好的处理公共关系，已经成为提高自身的竞争力和更好的合作洽谈效果的基本要求，因此具有良好的商务礼仪更是建立双方相互尊重，信任，宽容，友善的良好合作关系的重要手段。

在商务交往中，商务礼仪是社会的基本准则，也是商业界人士在处理与他人的关系必备的。

一个人的礼仪水平直接反映他所处的那个现代文明的素质，也反映一个商业组织的形象,因此商业界的人士在商务交往中应该更加注意商务接待礼仪，商务邀请礼仪，商务娱乐礼仪，商务拜访礼仪和礼品馈赠与接受这些商务礼仪。

但是，在商务活动中不同民族对于不同价值观念有不同取向，在商务文化中，不同国家有不同的风俗习惯、不同的礼仪习惯等，而且商务礼仪也会受到不同国家的文化，风俗的影响，

所以仅仅知道这些商务礼仪是往往不够的，我们也应了解，尊重不同的文化背景，牢记顾客禁忌的话题将能有效促进商务交流。

篇2：商务电话礼仪英文文章

After e-mail, texting; after texting, Blackberrying; after the Blackberry, the iPhone. Just as fashionistas are continually, wrongly, declaring the death of couture, you should beware proclamations of the death of the art of letter-writing.

“E-mail has prompted a shift in status for writing paper,” says Samantha Cameron, creative director of the stationers Smythson of Bond Street. “Rather than being a necessity, writing paper has become a luxury.

The quality and provenance of your writing paper is like a secret code. It signifies that you're in the club” – much as a certain kind of handbag or shoe does. It's an accessory, and an increasingly important one at that, especially as the month of gift-giving, getting and thanking looms.

“Your writing paper is your ambassador,” agrees Contessa Sibilla della Gherardesca, author of Non Si Dice Piaciere, an Italian guide to modern manners. No wonder the great stationery houses of the world – England's Smythson,

篇3：商务电话礼仪英文文章

Cathy: Hi, Adam, nice tie.

Adam: Thanks.

C: By the way, can I ask you a personal question?

A: Ask away!

C: How come you're the only one at the office who wears a tie to work every day? I'm not criticizing your fashion choices, and you don't have to answer if you don't want to.

A: No. I'm happy to answer that question! I assume you're like most people: you prefer to wear comfortable clothing whenever possible, right?

Cathy 问了 Adam 个personal question 私人问题，问Adam 为什么每天上班都西装领带的，而公司的着装标准并不严格，所以其他人一般都是怎么舒服怎么穿。

Cathy 还补充说，I'm not criticizing your fashion choices. 意思是说我不是想对你的穿着指手划脚，而是好奇。

Cathy 承认，平时如果没事，他就会穿得很随便。

C: Absolutely! If it's a special event or a business meeting or something, then sure, I'll put on a suit or a nice business dress. But I much prefer to dress more casually.

A: I understand that logic. But of course you've heard about “power-dressing,” no?

C: Yeah....if you wear nicer looking clothes, people take you more seriously, right?

A: That's the idea. I think everybody knows that the clothing we wear affects how others perceive us. But I've also discovered that what I wear affects how I think.

C: Really? That's an interesting idea. What exactly do you mean?

Cathy 说，如果有什么特别活动或是要开会，She'll put on a suit or a nice business dress. 穿西装或套装，否则的话，她还是喜欢穿得随便些，to dress more casually. Adam 问 Cathy 有没有听过 power-dressing 的说法，也就是说，如果穿得正式，别人就会更把你当回事。

Adam 说，他发现，power-dressing 不仅会影响别人对自己的看法，同时也会对他自己的精神状态产生影响。

A: Well, there's a lot of research out there that says the position of our bodies affects our thoughts.

C: I've heard about that. I read an article that said if you sit up straight your thoughts become sharper than if you were slouching.

A: Exactly! But there are some new studies that show what you are wearing can also affect your thoughts.

C: Give me an example.

A: Scientists found that students who were wearing white lab coats performed better on tests than students who were wearing their own clothes.

C: Ah! So because the white lab coat has an association with intelligence, the students' brains actually got more intelligent?

有很多研究显示，一个人身体的姿势，往往会对人的思维产生影响，比如，坐直了就比窝着的时候思维更敏锐。

Slouch is spelled s-l-o-u-c-h, slouch 意思是很放松地窝在那里，蜷在那里。

Adam 补充说，现在的一些新的研究结果发现，what you are wearing can also affect your thoughts. 一个人的穿着也会对他的思维产生影响。

比如说，穿着实验室白大褂的学生，考试往往比穿日常衣服的学生成绩好，因为穿着白大褂，会让学生觉得自己智商更高，因此考试时大脑的表现也就更出色。

Adam 说：

A: Have you ever heard the saying, “clothes make the man”? It might be truer than we imagine.

C: When a police officer or firefighter puts on their uniform it must affect their psychology. It probably gives them a sense of responsibility and authority.

A: Absolutely. When a judge puts on that heavy black robe it transmits an image of power, but it also serves as a reminder to the judge of the responsibility of their position.

C: I know when I'm wearing a nice suit I feel a lot more confident. If I'm going out for a night on the town and I'm all dressed up I feel a lot better about myself than if I was wearing jeans and a T-shirt.

英语里有一种说法叫 clothes make the man. 相当于中文里说的人靠衣服马靠鞍。

Adam 说，这句老话恐怕比我们想的更有道理。

警察穿上警服，消防员穿上消防服，法官穿上黑色长袍，都会平添一种使命感和权威感，Cathy 说，她每次穿西装，也会倍感自信，还说，晚上出去吃饭消遣时，如果 dressed up 精心打扮，就会自我感觉更好。

Cathy说的， go out for a night on the town, 是一种固定说法，意思是出去吃饭，喝酒，看节目，消遣。

A: Yeah, I think everyone recognizes that part about the power of clothes....but that's not exactly why I wear a tie to work every day.

C: You wear it because you think it makes you smarter.

A: Yes. I think putting on a shirt and tie actually affects the way my brain works.

C: That's a very interesting concept!

A: My eyes look down and see what I'm wearing and my brain gets a reminder that I'm a businessman.... and I think the brain responds to expectations.

Adam 说，他每天都穿西装打领带，不是给别人看的，更多的是在提醒自己，随时提醒自己是商界人士，这样大脑就会做出反应，做出的事，说出的话都会更加得体。

C: It's kind of like an actor trying to play a role...you have to have the right costume!

A: I think that's a good way of expressing it! I'm sure it's much harder for actors and actresses to get into character before they put on the right costume.

C: Yeah....but after the clothes and the makeup go on, they look in the mirror and their brains are able to shift into the role.

A: The symbolic meaning of a tie is “business” and so for me it's an identifying symbol that I think affects both how others see me and how I see myself.

C: Interesting.....hmm.....maybe I should start wearing a suit.