外贸合作邮件范文（通用19篇）由网友“人形自走树懒精”投稿提供，下面是小编为大家整理后的外贸合作邮件范文，欢迎大家借鉴与参考，希望对大家有所帮助。
篇1：有关外贸邮件
交易的第一步
向顾客推销商品
Dear Sir: May 1,
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
亲爱的先生：5月1日
关于我们的新产品，鹿山地自行车，已从世界各地的调查。从用户的报告证实了我们所知道的，在它被投放市场之前，它是最好的山地自行车。随函寄上我们的小册子。
你的忠实的
提出询价
Dear Sir: Jun.1, 2001
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
Truly
亲爱的先生：1日，2001
今天我们收到了你的宣传信和小册子。我们相信你会做的很好，在这里，在美国，请您给我们的价格和销售方面的进一步细节。我们要求你们尽一切努力报有竞争力的价格，以确保我们的业务。我们盼望着不久能收到您的消息。
真诚的
迅速提供报价
Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
亲爱的先生：206月4日
感谢你对六月一日关于鹿山地自行车的调查。它给我们带来了很大的乐趣，连同目录和价格表上的技术信息的模型。在研究了价格和贸易条件之后，你会明白为什么我们正在努力满足需求。我们期待着为您服务的机会。
交易的契机
如何讨价还价
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
Yours truly
亲爱的先生：2001年6月8日
我们已经收到你方价格单并仔细研究了。然而，你方报价的价格水平太高，对这个市场，如果你准备给我们一个10%的折扣为200的数量，我们会同意你方的报价。你应该注意到，一些降价将证明自己的业务增加。我们希望很快收到你的来信。
真诚的
同意进口商的还价
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
亲爱的先生们：2001年6月12日
感谢你六月八日的来信。我们已接受你方提出的条件的报盘。随函附上我方将发现一个特别的价格表，我们相信会满足你方价格的。你应该注意到，在原材料的最新发展，影响了这个产品的成本差。然而，为了你方的订单，我们的价格一直在下降。
拒绝进口商的还价
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
Truly
亲爱的先生们：2001年6月12日
感谢你六月八日的来信。很遗憾，我们不能满足你的条件。我们必须指出，市场的下跌给我们留下了很少或根本没有利润的利润率。我们必须要求你在价格方面的激烈今后的订单。目前提供的200的最好的折扣是5%。我们目前的情况给我们留下了讨价还价的余地。我们希望你能重新考虑这个提议。
正式提出订单
Dear Sir: June 15, 2001
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
亲爱的先生：2001年6月15日
我们已经讨论了你方5%的报价，并接受所报的条款。我们准备给你的产品一个试验，只要你能保证交货或在九月二十日之前。在这种情况下，所附订单是严格的。在本日期之后，我们保留拒绝交货和/或取消订单的权利。
确认订单
Dear Sir: June 20, 2001
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
Sincerely
亲爱的先生：2001年6月20日
非常感谢您6月15日订购200辆鹿山地车的订单。我们将尽一切可能的努力加快交货。我们会通知你发货日期。我们随时都在你的服务。
篇2：有关外贸邮件
请求开立信用证
Gentlemen: June 18, 2001
Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
先生们：2001年6月18日
谢谢你的订单599号。为了执行它，请打开一个不可撤销的信用证金额为50000美元，在我们的青睐。此帐户将可在9月20日之前。抵达后的信用证，我们将按要求包装和装运订单。
通知已开立信用证
Dear Sir: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted.
Sincerely
亲爱的先生：2001年6月24日
感谢您6月18日的来信，详细介绍了您的条件。根据你方开立不可撤销信用证的要求，我方已指示北京市商业银行开立以你方为50000美元的信用证，有效期至9月20日。当订单已被执行时，请传真通知我们。
请求信用证延期
Dear Sir： Sep. 1, 2001
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to Sept.30.
Sincerely
亲爱的先生：2001年9月1日
我们很遗憾地报告说，尽管我们的努力，我们无法保证交货的商定的日期，由于在我们的工厂罢工。我们担心你方信用证在装运前将到期。因此，请解释一下我们的情况，给您的客户确保他们同意延长L/C到9月30日。
同意更改信用证
Gentlemen: Sept. 5, 2001
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.
先生们：9月5日，2001
我们今天收到了你的信，并通知了我们的客户你的情况。根据要求，我们已指示北京市商业银行将信用证延长至9月30日，包括。请让我们了解任何新的发展。
外贸邮件注意事项
1、发邮件无subject主题，或者随便找一个以前的邮件直接回复一下。
后果：以前的邮件是针对以前的某一件事情，邮件正文和主题都和现在的事情无关.导致买家一头雾水，无法快速辨认。
2、邮件下方无签名(包括人名，公司名字，联系方式等)或者只有中文名字。
后果：导致买家不知道你是谁?要知道，买家会接触，联系很多国家的不同供应商，你在一段时间没有和买家联系后，突然发过去个邮件，对方很难判断你是谁?来自什么国家的什么公司?
3、邮件的发件人不要用中文。如联想公司张三，“联想公司张三”很有可能会在买家那里显示乱码，哪怕不是乱码，对方也不一定可以看懂中文。
4、买家如果已经CC，把邮件抄送给第二个人，或者抄送给2个人以上(可能是买家的同事或者主管)，你回复的时候要按“reply all”，而不要只回复发件的那个人.买家发邮件CC的目的是希望多个人了解到目前此事的进展情况，你有义务回复全部的人。
5、回复买家邮件的时候要“reply with all history”，不要把历史记录删除，否则买家不知道先前发生的事情和交流的内容。也不要随意改变邮件的主题。一件事情，一个产品的邮件要保持一个邮件主题。
6、不要用晦涩难懂的缩写，我们不是在发电报.如hv：have等.以免产生误解.也不要用俚语。
7、重要的内容可以用bold粗体加粗或者用大写。
8、不要全部用大写字母写邮件正文。如THANK YOU FOR YOUR EMAIL DATED NOV17，
9、如果事情比较复杂，繁多的话，可以用1234 注明.表达要简洁，直接，明确.不要把很多事情写在一段中，显得非常冗长，没有条理性。如果不了解可以上”多美丽买卖搜索“看看。
10、不要用过多的感叹号。你在一个邮件中用了过多的感叹号，效果是和你一个都不用是一样的。
11、每一段中间要空一行，方便别人阅读。
12、如果你是初学者，学习模仿以英语为母语的买家的写邮件方式也不失为一种有效的方法。
篇3：外贸邮件常用英语
1、We'd like to order your products. We'll send our official order today.我们想订你们的货，今天会寄上正式的订单。
2、Did you get our order for your telephones?你是否收到了我们订电话机的订单?
3、We've noticed that your orders have been falling off lately, haven't you?我们发现贵公司的订单最近逐渐减少了，对吗?
4、I am writing to confirm / enquire / inform you...我写信时要确认/询问/通知你…
5、Can you let me have the name and quantities?你可以告诉我货名和数量吗?
6、Unless you order in March, we won't be able to deliver in June.除非你方三月订货，否则我们无法6月送货。
7、I am writing to follow up on our earlier decision on the marketing campaign in Q2.我写信来追踪我们之前对于第二季度营销活动的决定。
8、from our decision at the previous meeting...如我们在上次会议中的决定。。。
9、As mentioned before, we deem this product has strong unique selling points in china.如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。
10、Be assured that individual statistics are not disclosed and this is for internal use only.请确保个人信息不会外泄且只供内部使用。
11、Can we make a change on order No. 29734?我们可以修改一下29734号订单吗?
12、Our offer is reasonable and realistic. It comes in line with the prevailing market.我方的报价是合理的、现实的，符合当前市场的价格水平。
13、We make a counter-offer to you of $150 per metric ton F.O.B. London.我们还价为每公吨伦敦离岸价150美元。
14、There are a number of issues with our new system.我们的新系统有些问题。
15. Enclosed is our brochure.
16. We hope you will reconsider the offer. (委婉地让客户重新考虑下订单。)
17. Should you have any inquiry, please kindly feel free to let us know.
18. We look forward to hearing from you soon.
19. We look forward to the opportunity of being of service of you.
20. Thank you again for your kind cooperation.
21、We are obliged to thank you for your kind attention in this matter.不胜感激贵方对此事的关照。
22、We should be grateful for your furnishing us details of your requirements.如承赐示具体要求，不胜感激。
23、It would give us a great pleasure to render you a similar service should an opportunity occur.我方如有机会同样效劳贵方，将不胜欣慰。
24、”We assure you of our best services at all times.我方保证向贵方随时提供最佳服务。
25、“This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit.这样可以使我方经营者具有很强的竞争力，还可获得最大的利润。
26、I would appreciate your kindest understanding with/regarding this matter.我很感激你对这件事情的理解。
27、It's our principle in business to keep our promise.”守信用“是我们经营的原则。
28、Could you please send me your replies to the above questions by the end of June?请您在6月份前答复我上述问题好吗?
29、Please feel free to call me at any time, I will continually provide full support.请随时与我联系，我将持续地提供全程支持。
30、Hope this is clear and we are happy to discuss this further if necessary.希望上述说明很清楚，如有必要，我们很乐意再进一步讨论。
31、We apologize for the delay and hope that it doesn't inconvenience you too much.我们为耽搁道歉，希望这没有给您带来太多不便。
32、Your understanding and cooperation is greatly/highly appreciated.很感激您的理解及合作。
33、I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。
34、Let's make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。
35、I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。
篇4：外贸邮件常用英语
1. Thank you very much for your kind reply.
2. We would like to take this opportunity to introduce our company and products。
3. Thank you for your inquiry dated on *** (date of the email from your customer) concerning *** (your product).
4. It gives us great pleasure to send along the technical information on the model together with the catalog and price list.
5. Received with thanks. (收到某附件并表示感谢。)
6. Inquiries regarding our new product, *** (your product), have been coming in from all parts of the world. (有点吹牛逼的成分，但主要是为了吸引客户的重视。)
7. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. (如果觉得自己的价格会偏高，可以这么说。)
8. The falling market here leaves us little or no margin of profit. (拒绝客户的还价要求时，可以跟客户这么解释。)
9. Our current situation leaves us little room to bargain.
10. We will make every possible effort to speed up delivery. (为客户争取尽快发货。)
11. In response to your letter of *** (the date), we regret your complaint very much. (处理客户的抱怨。)
12. Please kindly find the attached BL darft, Thanks. (让客户查收附件常用的表述。)
13. Please kindly find the telex release letter as attached, and confirm your receipt by return.
14. Pls check and confirm your receipt by return. (要求收到后回复。)
15、We seek your assistance to cascade / reply this message to your staff.我们请求你的帮助，将此信息传达给你们的员工。
16、Could you please let me know the status of this project?请让我知道这个计划的进度?
17、Please let me know if there’s anything I can do to help.请让我知道任何我可以帮得上忙的地方。
18、Please accept our thanks for the trouble you have taken.有劳贵方，不胜感激。
19、I'm afraid I don't find your price competitive at all.我看你们的报价毫无任何竞争性。
20、This offer is based on an expanding market and is competitive.此报盘着眼于扩大销路而且很有竞争性。
篇5：外贸英文邮件
同意进口商的还价
Dear Sirs:
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
To Sincerely
拒绝进口商的还价
Dear Sirs:
Thank you for your letter of June the 8th. We regret that we cannot meet your must point out that the falling market here leaves us little or no margin of profit. We must
ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.
We hope you will reconsider the offer.
Truly
正式提出订单
Dear Sir:
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition.
We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
确认订单
Dear Sir:
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
Sincerely
篇6：外贸英文邮件
向顾客推销商品
Dear Sir: May 1,
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
提出询价
Dear Sir: Jun.1, 2001
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business.
We look forward to hearing from you soon..
Truly
迅速提供报价
Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.
We look forward to the opportunity of being of service of you.
如何讨价还价
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a
discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business.
We hope to hear from you soon.
Yours truly
篇7：外贸英文邮件
请求开立信用证
Gentlemen:
Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
通知已开立信用证
Dear Sir:
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted.
Sincerely
请求信用证延期
Dear Sir：
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to Sept.30.
同意更改信用证
Gentlemen: Sept. 5, 2001
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.
Sincerely
抱怨发货迟延
Dear Sirs: Sept. 25, 2001
Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.
Yours faithfully
处理客户的抱怨
Gentlemen: Sept. 30, 2001
In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.
Truly
篇8：外贸英文邮件
取消订货
Dear Sirs: Oct. 2,
We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our
buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.
谅解迟运原因
Gentlemen: Oct. 2, 2001
We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.
Yours faithfully
货物损坏报告
Dear Sirs: Oct. 4, 2001
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was maged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable.
Please send us replacements for the broken articles; we await your reply in due course.
Sincerely
拒绝承担损坏责任
Dear Sirs: Oct. 8, 2001
Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.
Sincerely
承担赔偿责任
Gentlemen: Oct. 8, 2001
As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.
Sincerely
催要逾期货款
Dear Sirs: Nov. 30, 2001
It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a
week.
Sincerely
To_ue_com
付清逾期货款
Dear Sirs: Oct. 3, 2001
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.
Sincerely
篇9：简单外贸英文邮件
1. 向海外买家推销商品
Dear Sir: May 1,
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
2. 提出询价
Dear Sir: Jun.1, 2008
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
Truly
3. 向海外客户迅速提供报价
Dear Sir: June 4, 2008
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
4. 外贸报价如何讨价还价
Dear Sir: June 8, 2008
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
Yours truly
5-1 同意进口商的还价
Dear Sirs: June 12, 2008
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
Sincerely
5-2 拒绝进口商的还价
Dear Sirs: June 12, 2008
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
Truly
6. 正式提出订单
Dear Sir: June 15, 2008
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
7. 确认订单
Dear Sir: June 20, 2008
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
Sincerely
8. 请求开立信用证
Gentlemen: June 18, 2008
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* **vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
9. 通知已开立信用证
Dear Sir: June 24, 2008
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.
Sincerely
10. 请求信用证延期
Dear Sir： Sep. 1, 2008
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* **ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.
Sincerely
11. 同意更改信用证
Gentlemen: Sept. 5, 2008
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.
Sincerely
12. 抱怨发货迟延
Dear Sirs: Sept. 25, 2008
Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.
Yours faithfully
13. 处理海外买家的抱怨
Gentlemen: Sept. 30, 2008
In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.
Truly
14-1 取消订货
Dear Sirs: Oct. 2, 2008
We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.
Sincerely
14-2 谅解迟运原因
Gentlemen: Oct. 2, 2008
We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.
Yours faithfully
15. 货物损坏报告
Dear Sirs: Oct. 4, 2008
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)
As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.
Sincerely
16-1. 拒绝承担损坏责任
Dear Sirs: Oct. 8, 2008
Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.
Sincerely
16-2. 承担赔偿责任
Gentlemen: Oct. 8, 2008
As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.
Sincerely
17. 催要逾期货款
Dear Sirs: Nov. 30, 2008
It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.
Sincerely
18. 付清逾期货款
Dear Sirs: Oct. 3, 2008
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.
Sincerely
篇10：外贸邮件及翻译
外贸业务书写英文邮件的注意事项
1、发邮件无subject主题，或者随便找一个以前的邮件直接回复一下。
后果：以前的邮件是针对以前的某一件事情，邮件正文和主题都和现在的事情无关.导致买家一头雾水，无法快速辨认。
2、邮件下方无签名(包括人名，公司名字，联系方式等)或者只有中文名字。
后果：导致买家不知道你是谁?要知道，买家会接触，联系很多国家的不同供应商，你在一段时间没有和买家联系后，突然发过去个邮件，对方很难判断你是谁?来自什么国家的什么公司?
3、邮件的发件人不要用中文。如联想公司张三，“联想公司张三”很有可能会在买家那里显示乱码，哪怕不是乱码，对方也不一定可以看懂中文。
4、买家如果已经CC，把邮件抄送给第二个人，或者抄送给2个人以上(可能是买家的同事或者主管)，你回复的时候要按“reply all”，而不要只回复发件的那个人.买家发邮件CC的目的是希望多个人了解到目前此事的进展情况，你有义务回复全部的人。
5、回复买家邮件的时候要“reply with all history”，不要把历史记录删除，否则买家不知道先前发生的事情和交流的内容。也不要随意改变邮件的主题。一件事情，一个产品的邮件要保持一个邮件主题。
6、不要用晦涩难懂的缩写，我们不是在发电报.如hv：have等.以免产生误解.也不要用俚语。
7、重要的内容可以用bold粗体加粗或者用大写。
8、不要全部用大写字母写邮件正文。如THANK YOU FOR YOUR EMAIL DATED NOV17，
9、如果事情比较复杂，繁多的话，可以用1234 注明.表达要简洁，直接，明确.不要把很多事情写在一段中，显得非常冗长，没有条理性。如果不了解可以上”多美丽买卖搜索”看看。
10、不要用过多的感叹号。你在一个邮件中用了过多的感叹号，效果是和你一个都不用是一样的。
11、每一段中间要空一行，方便别人阅读。
12、如果你是初学者，学习模仿以英语为母语的买家的写邮件方式也不失为一种有效的方法。
外贸业务书写英文邮件范文
1、交易的第一步
(1)向顾客推销商品
Dear Sir: May 1,
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
亲爱的先生：5月1日
关于我们的新产品，鹿山地自行车，已从世界各地的调查。从用户的报告证实了我们所知道的，在它被投放市场之前，它是最好的山地自行车。随函寄上我们的小册子。
你的忠实的
(2)提出询价
Dear Sir: Jun.1, 2001
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
Truly
亲爱的先生：1日，2001
今天我们收到了你的宣传信和小册子。我们相信你会做的很好，在这里，在美国，请您给我们的价格和销售方面的进一步细节。我们要求你们尽一切努力报有竞争力的价格，以确保我们的业务。我们盼望着不久能收到您的消息。
真诚的
(3)迅速提供报价
Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
亲爱的先生：206月4日
感谢你对六月一日关于鹿山地自行车的调查。它给我们带来了很大的乐趣，连同目录和价格表上的技术信息的模型。在研究了价格和贸易条件之后，你会明白为什么我们正在努力满足需求。我们期待着为您服务的机会。
2、交易的契机
(4)如何讨价还价
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
Yours truly
亲爱的先生：2001年6月8日
我们已经收到你方价格单并仔细研究了。然而，你方报价的价格水平太高，对这个市场，如果你准备给我们一个10%的折扣为200的数量，我们会同意你方的报价。你应该注意到，一些降价将证明自己的业务增加。我们希望很快收到你的来信。
真诚的
(5)同意进口商的还价
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
亲爱的先生们：2001年6月12日
感谢你六月八日的来信。我们已接受你方提出的条件的报盘。随函附上我方将发现一个特别的价格表，我们相信会满足你方价格的。你应该注意到，在原材料的最新发展，影响了这个产品的成本差。然而，为了你方的订单，我们的价格一直在下降。
(6)拒绝进口商的还价
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
Truly
亲爱的先生们：2001年6月12日
感谢你六月八日的来信。很遗憾，我们不能满足你的条件。我们必须指出，市场的下跌给我们留下了很少或根本没有利润的利润率。我们必须要求你在价格方面的激烈今后的订单。目前提供的200的最好的折扣是5%。我们目前的情况给我们留下了讨价还价的余地。我们希望你能重新考虑这个提议。
(7)正式提出订单
Dear Sir: June 15, 2001
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
亲爱的先生：2001年6月15日
我们已经讨论了你方5%的报价，并接受所报的条款。我们准备给你的产品一个试验，只要你能保证交货或在九月二十日之前。在这种情况下，所附订单是严格的。在本日期之后，我们保留拒绝交货和/或取消订单的权利。
(8)确认订单
Dear Sir: June 20, 2001
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
Sincerely
亲爱的先生：2001年6月20日
非常感谢您6月15日订购200辆鹿山地车的订单。我们将尽一切可能的努力加快交货。我们会通知你发货日期。我们随时都在你的服务。
(9)请求开立信用证
Gentlemen: June 18, 2001
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
先生们：2001年6月18日
谢谢你的订单599号。为了执行它，请打开一个不可撤销的信用证金额为50000美元，在我们的青睐。此帐户将可在9月20日之前。抵达后的信用证，我们将按要求包装和装运订单。
(10)通知已开立信用证
Dear Sir: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.
Sincerely
亲爱的先生：2001年6月24日
感谢您6月18日的来信，详细介绍了您的条件。根据你方开立不可撤销信用证的要求，我方已指示北京市商业银行开立以你方为50000美元的信用证，有效期至9月20日。当订单已被执行时，请传真通知我们。
(11)请求信用证延期
Dear Sir： Sep. 1, 2001
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.
Sincerely
亲爱的先生：2001年9月1日
我们很遗憾地报告说，尽管我们的努力，我们无法保证交货的商定的日期，由于在我们的工厂罢工。我们担心你方信用证在装运前将到期。因此，请解释一下我们的情况，给您的客户确保他们同意延长L/C到9月30日。
(12)同意更改信用证
Gentlemen: Sept. 5, 2001
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.
先生们：9月5日，2001
我们今天收到了你的信，并通知了我们的客户你的情况。根据要求，我们已指示北京市商业银行将信用证延长至9月30日，包括。请让我们了解任何新的发展。
篇11：有关外贸邮件的
交易的第一步
1. 向顾客推销商品
Dear Sir:
May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
2. 提出询价
Dear Sir:
Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
Truly
3. 迅速提供报价
Dear Sir:
June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
篇12：报价外贸邮件
Dear sir，
Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years，so we are confident we can do it.but the specifications you given is still lack.such as the diameter，meterial，quantity and so on.....，so pls can you send us the details?the drawing(cad)is ok. After we confirmed，we are happy to provide you with our good quality and competitive price. Look forward your soonest reply，
Thanks and regards
xuexila
篇13：有关外贸邮件的
交易的契机
4. 如何讨价还价
Dear Sir:
June 8, We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
Yours truly
5-1 同意进口商的还价
Dear Sirs:
June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
Sincerely
5-2 拒绝进口商的还价
Dear Sirs:
June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannotmeet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
Truly
6. 正式提出订单
Dear Sir:
June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
7. 确认订单
Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
Sincerely
8. 请求开立信用证
Gentlemen:
June 18, 2001 Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
9. 通知已开立信用证
Dear Sir:
June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted.
Sincerely
10. 请求信用证延期
Dear Sir：
Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to Sept.30.
Sincerely
11. 同意更改信用证
Gentlemen:
Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.
Sincerely
交易的进行
12. 抱怨发货迟延
Dear Sirs:
Sept. 25, 2001 Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.
Yours faithfully
12a. 处理客户的抱怨
Gentlemen:
Sept. 30, 2001 In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.
Truly
14-1 取消订货
Dear Sirs:
Oct. 2, 2001 We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.
Sincerely
14-2 谅解迟运原因
Gentlemen:
Oct. 2, 2001 We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.
Yours faithfully
篇14：有关外贸邮件的
交易的尾声
15. 货物损坏报告
Dear Sirs:
Oct. 4, 2001 Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.
Sincerely
16-1. 拒绝承担损坏责任
Dear Sirs:
Oct. 8, 2001 Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.
Sincerely
16-2. 承担赔偿责任
Gentlemen:
Oct. 8, 2001 As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.
Sincerely
17. 催要逾期货款
Dear Sirs:
Nov. 30, 2001 It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October30. We look forward to seeing your remittance within a week.
Sincerely
18. 付清逾期货款
Dear Sirs:
Oct. 3, 2001 We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.
Sincerely
篇15：报价外贸邮件
Dear sir，
Sorry for my late reply，i discuss with our boss for a long time， but regarding the price，it is near our bottom line，you know the market is changing everyday，and it is hard to cut more on cost as we need the products with best quality.
But we treasure our first cooperation，so we allow you a 2%discount，this is the best i can do for you.
I hope that if you have the will to cooperate，pls don’t just focus on the price，the most important is the quality，i think.
If you any comments ，pls let me know.
Thanks and regards
Angela
篇16：报价外贸邮件
Dear sir，
We hereby acknowledge receipt your inquiry of XX，(products)and i just got the information from our production department，these standard is available for us.and the now pls check the quotation below:
The specification you required:
The length:
The diameter:
The material
........
The price:XX usd /pes FOB(tian jin)
I hope this is the one in your favor，As a experienced company (ISO9001:)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ，pls feel free to contact me.i will try my best
Thanks and regards
篇17：报价外贸邮件
Dear madam，
We knew your name and address from the website of www.simtrade.net and note with pleasure the items of your demand just fall within the scope of our business line. First of all， we avail ourselves of this opportunity to introduce our company in order to be acquainted with you.
Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establish business relations with your esteemed company on the basis of mutual benefit in an earlier date. We are sending a catalogue and a pricelist under separate cover for your reference. We will submit our best price to you upon receipt of your concrete inquiry.
We are looking forward to receiving your earlier reply.
Yours faithfully，
Xiaomin ma， Manager
YUNZHOU WESTERN TRADING CORP
篇18：报价外贸邮件
Ms.xiaomin ma
As we are in need of WOMEN'S CARDIGAN， would you please quote us your best price
The details of this enquiry as follows:
Price: CIF Tokyo
Insurance: ICC(A) plus WAR RISKS and STRIKE for 110% of CIF value.
Payment: By Irrevocable Sight L/C
It will be appreciated if you let us have your quotation at your earliest convenience.
Sincerely yours，
Jeck， Manager
Hair Trading Company， LLC
篇19：报价外贸邮件
Offer
Dear Mr. John，
Thank you for your inquiry of May 3， requesting us to offer you for our MEN'S T-SHIRT.
In reply， we have the pleasure of submitting to you firm offer on the following terms and conditions subject to your reply reaches us by the end of May 15.
Commodity: MEN'S T-SHIRT
Specification:20PCS PER CARTON， COLOR: NAVY BLUE， FABRIC CONTENT: 100% COTTON
Packing: Exporter Carton
Price: USD or EUR or AUD **/PC. CIF NICE
Quantity: **PCS
Payment: L/C
Insurance: ICC(A) plus WAR RISKS and STRIKE for 110% of CIF value.
Shipment: During June， 2011 subject to L/C reaching us by the end of May 20， 2011.
We are sure you will find our price very reasonable. The market here is enjoying an upward trend， so we trust not overlook opportunity and hope to receive your prompt order.
Yours truly，
Xiaohua Zhang， Manager
Huari western trading corp.
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