英语作文道歉信范文

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英语作文道歉信范文(精选26篇)由网友“开心火腿肠”投稿提供,这里给大家推荐分享一些英语作文道歉信范文,供大家参考。

英语作文道歉信范文

篇1:英语道歉信

Dear Susan,

Im very sorry that I was out when you came to see me yesterday evening. Im afraid Id gone to the pub with some friends and didnt get back until 12 oclock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!

Anyway, I will call on you at 10 oclock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? Ill show you some of the places of interest that you may not have seen.

Please let me know if you will be available on Saturday morning.

Best wishes

Chen Cheng

【英语道歉信(5篇)】

篇2:英语道歉信格式

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week。 I read it everyday and intended to finish it next month。

Last night when I came to my room, it was nowhere to be found。 I will try to recover it as soon as possible。 If I fail to find it, I will get a new book for you。

But I am afraid Cnit can never take the place of the old one。 Old books are like old friends。 Once lost, they can never be replaced。

They are connected with cherished associations which the new ones can never have。 And for this irrecoverable loss, I am to blame。 I was so careless with my things。 This is a warning to me to be more careful in the future。

Yours truly,

Tom

用英语怎么写道歉信

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable.

When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

Tom

篇3:英语道歉信格式

Hello from Amazon.ca

I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website.

Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.

This being the reason, I’ve forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.

We realize this incident reflects negatively upon Amazon.ca

and the feedback you've provided has been passed on to the relevant people.

We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.

Since I've forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.

In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.

I'm very sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.

We'd appreciate your feedback. Please use the links below to tell us about your experience today.

Best regards,

Kumaresh R.

相关

篇4:英语道歉信

Hello from

I completely understand your concern in this  accept our sincere apologies for this listing on our website.

Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.

This being the reason, Ive forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.

We realize this incident reflects negatively upon

and the feedback youve provided has been passed on to the relevant people.

We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.

Since Ive forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.

In addition to a wide selection of items, one of our aims at  is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.

Im very sorry about all of this. I hope youll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.

Wed appreciate your feedback. Please use the links below to tell us about your experience today.

Best regards,

篇5:英语道歉信

【热】英语道歉信

Dear Ms Winston,

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

If you have any questions please don’t hesitate to call me at xxxxxxx.

Yours in service

Tony

Manager, customer solutions

篇6:英语道歉信

Dear Tom,

I'm very sorry that I can't go on a trip to Beijing with you next weekend, which I have promised you. I'm writing to tell you the reason for it.(topic)

Just now, my cousin, Li Ming, who went abroad for further education last year, informed me that he would return the next Saturday morning. He asked me to pick him up at the airport with his parents. As you know, we haven't seen each other for about a year, so I'll have to help him in the first place.

I really hope that you can accept my apologies and understand me. I would appreciate it if you allow me to fix another time to show you around some places of interest in Beijing.

Wish you have a good time this weekend!

Yours,

LI Yun

篇7:英语道歉信

英语道歉信

君子坦荡荡,错了就要认。

范文一:

因遗失借书致歉

Becauseoflosingaborrowedbook Dear Frank: I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week. I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found. I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future. Yours truly, Tom

范文二:

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

Tom

篇8:英语道歉信

Dear Charlie, Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major bus#from 本文来自高考资源网www.cnrencai.com end#iness partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.

篇9:英语道歉信

【范文一】

Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

【范文二】

Dear Charlie, Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.

【范文三】

Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 范文 4 Directions: One of your pen friends, John, will be visiting your city. However, for some reasons, you can not meet him at the airport on time. Write a letter asking to wait for you at the airport and tell him how to recognize you. Your letter should be no less than 100 words. You don’t need to write the address. Don’t sign your own name at the end of the letter, use Alice instead.

【范文三】

Dear Kate: Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan. Sincerely yours,

篇10:英语道歉信

Dear Miss Nancy,

Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.

Hoping to see you soon.

Truly yours,

Tom

【英语道歉信(集合5篇)】

篇11:英语道歉信

【推荐】英语道歉信

Directions:

You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use “Wang Hua” instead. Do not write the address.

Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

篇12:英语道歉信

Dear Mary,

I am very much looking forward to your visit to my city. Just think: after all these years of writing to each other, we will finally have the chance to meet! However, I regret to inform you that I will not be able to meet you at the airport as soon as you arrive.

The reason is that your flight will arrive early in the morning, and the quickest I can get to the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.

By the way, as we have never met I must tell you how to recognize me: I am medium height and have a small mustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.

Looking forward to out first meeting.

Yours sincerely,

Harry

篇13:英语道歉信

Dear Jane,

I am excessively sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p.m. to meet an overseas visitor from Australia.

I really have kept our date in my mind all these days. However, I received my boss’e-mail this morning, and he asked me to go to the airport to meet one of his friends from abroad. It’s sudden and urgent and I must go.

I’m sorry for any inconvenience caused. Please forgive me. Would you please ring me up to make another time? We may meet again and I hope to see you soon.

Sincerely,

Li Ming

篇14:英语道歉信

Dear,

I am writing this letter to apologize/to make an apology to you for my failing to attend your wedding/help you with your paper translation(没能完成的事情). The reason is that I had to work extra hours/to prepare for the next day's exam (原因). My company has recently undertook an important order from a foreign company.It happened to be a conference on your wedding day at which I did the translating work for my boss. Because of its emergency, I was not able to find someone instead. (交代具体事情)I am sorry that I cannot celebrate your

important day/translate all your paper in time,(再次表示道歉) but is it possible that I make up the loss by finishing it on a two day delay? (补救)

I do hope that you can understand my situation and accept my apology. Yours sincerely, Li Ming

亲爱的,

我写这封信道歉/向你道歉为我未能参加你的婚礼/帮助你与你的论文翻译(没能完成的事情)。原因是我有额外的工作时间/准备第二天的考试(原因)。我公司最近从一家外国公司订了一份重要的订单。这碰巧是你结婚那天的一个会议,我为我的老板做了翻译工作。因为紧急情况,我找不到人了。(交代具体事情)很抱歉,我不能庆祝你的

重要天/翻译你的论文,(再次表示道歉),但我可能弥补损失通过完成两天的延迟?(补救)

我希望你能理解我的处境,接受我的道歉。你的`真诚,李明

篇15:英语道歉信

Directions: You were unable to attend Mr. Smith’s examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use “Wang Hua” instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

你无法参加史密斯先生关于国际商务英语写作的考试,因为那天早上你生病了。写一封信来表达不能参加的原因和道歉的原因。

写这封信不少于100个字。不要在信的末尾签上你自己的名字。使用“王华”代替。不要写地址。

亲爱的史密斯先生,

很抱歉,我错过了上星期五的国际商务英语考试的考试。我感觉很糟糕,想让你知道那天发生了什么事。

那天早上我突然生病了,我的父母不得不送我去医院。请查收附件一份医疗帐单。

我真诚地希望你能理解我的处境,接受我的道歉。我很感激你允许我参加化妆考试。我将在星期一上班的时候到你的办公室,与你讨论这种可能性。再一次,我为造成的不便道歉。

谨致问候,

王华

篇16:道歉信英语

因遗失借书致歉【1】

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month.

Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible.

If I fail to find it, I will get a new book for you.

But I am afraid it can never take the place of the old one.

Old books are like old friends.

Once lost, they can never be replaced.

They are connected with cherished associations which the new ones can never have.

And for this irrecoverable loss, I am to blame.

I was so careless with my things.

This is a warning to me to be more careful in the future.

Yours truly,

Tom

英文“致歉信” 例文【2】

Apology letter

Dear Ms Winston,

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

I just returned from vacation this week and found your file in my in-basket.

As soon as I reviewed your case it was clear that somehow your Jau.

20th request for a change in service had somehow slipped through the cracks.

The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge.

There fore, your account will not be billed until June of this year.

Ms.

Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service.

We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

If you have any questions please don’t hesitate to call me at*******.

Yours in service

Tony

Manager, customer solutions

英文道歉信【3】

Dear Bob,

I'm writing to apologize for having forgotten to return the “the Beatles” CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.

Had I paid more attention then,I wouldn't have made such a stupid mistake.

Now something must be done to solve the problem because I understand you cherish the CD enormously.

I can either send it to you by express mail or alternatively compensate you at a reasonable price.

If you do not mind,I may bring it back to you next time I go to Canada.

Please let me know which solution you prefer at your earliest convenience.

I really hope you will accept my sincere apology.

Faithfully yours,

Li ming

篇17:英语道歉信格式及

道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。

道歉信通常包括三部分内容:

1、表示歉意,道歉的原由;

2、出现差错的.原因,提出弥补措施;

3、请求原谅。

语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。

写作“三步曲”:

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。

注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。

范文解析:

Directions:(写作要求)

You were unable to attend Mr. Smith's examination on International BusinessEnglish Writing because you got sick that morning. Write a letter to expressthe reasons for not being able to attend it and apologize.

Write theletter with no less than 100 words. Do not sign your own name at end of theletter. Use “Wang Hua” instead. Do not write the address.

Dear Mr.Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital.Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerelyyours,

Wang Hua

篇18:英语道歉信

Hello Rachel! I am terribly sorry for that you are angry last time. As a student, I hope you can be happy and we can talk with each other like old friends. It is my mistake to forget your homework of Christmas mask, but I had never late for your classes before. I like your courses and if I realized we have the homework to do, I would try my best to finish it. It is really a bad habit not to take homework seriously. You are different from our other college teachers. You will be worried about our bad situations and take some actions you think it is effective. Thanks too much, Rachel, you remind me of our major is English. And what we ought to do most is to focus more attention on English. There are so many attractions around our college life. Sometimes, we maybe lose our direction in our way for those seeming unimportant or uninteresting but alluring.

篇19:关于英语道歉信

Dear Sir,

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

____

篇20:关于英语道歉信

Dear Mr. Grison

Thank you for your letter of 6 May concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our pany as your supplier in the future.

Your sincerely

____

篇21:英语道歉信

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

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篇22:道歉信英语

题目:

You are taking a poetry course and a famous poet visited as guest speaker for the class. The professor had previously advised everyone to be on time. You walked in fifteen minutes late.

In about 150-200 words, write an email to your professor apologizing for your tardiness and for being discourteous. Your email should do the following things:

• Explain to your professor why you were late.

• Apologize to your professor.

• Offer a solution to make amends.

范文:

Dear professor,

I had every intention of arriving on time to class today, as you had specifically instructed for this special day. I live about an hour from the university and left extra early to ensure my timely arrival; however, I did not anticipate being rear-ended by a vehicle a couple of streets away from school. After assessing the damage and exchanging insurance information as quickly as possible, I headed straight to class, but unfortunately, I was over fifteen minutes late.

I greatly apologize to you, the class, and Mr. Author for arriving during the middle of discussion. I hope you can forgive this unintentional indiscretion. I certainly did not mean to show any lack of respect.

Please be advised that I will obtain any notes I missed from one of my classmates. Also, I can provide insurance documentation and pictures of my vehicle at your request. If there is anything else I need to do in regards to resolving this mishap, please advise. Thank you for your understanding.

Sincerely,

=========

篇23:经典英语道歉信

道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的'谅解,还会增进彼此的感情。

写作“三步曲”:

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。

注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。

范文解析:

Directions: You were unable to attend Mr. Smith’s examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use “Wang Hua” instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

点击查看:冲刺必备:考研英语作文大闯关

◆常用句式:

1、I am writing to apologize for … /I am writing to say sorry for

我写这封信是因……向你致歉。

2、I would like to give you my apology for…

对于……我向你道歉。

3、Please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no

Intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、Please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、I feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、Please accept my apologies for my oversight.

请原谅我的疏忽。

8、Please allow me to say sorry again.

请允许我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。

10、Once again, I’m sorry for any inconvenience caused/you have sustained.

对于造成的不便我再次表示歉意。

篇24:英语道歉信

Dear Mr. & Mrs. Wang,

Thank you for choosing to stay at Shanghai hotel and for taking the time to sharing your comments and experiences for our services. I am most

embarrassed to learn about the service shortcomings that you encountered and the problems you had with our Reservation Department. Please accept my sincere apologies on behalf of the hotel.

I have read your comments personally to learn from your comments and experiences and I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have

addressed the issue with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “Shanghai”.

We are very conscious of the importance in providing a consistent high level of service standards to all our guests and create a most favorable impression with each and every stay.

Please do not hesitate to call me any time if I can be of any assistance.

Yours sincerely,

篇25:英语道歉信100

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month.

Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible.

If I fail to find it, I will get a new book for you.

But I am afraid it can never take the place of the old one.

Old books are like old friends.

Once lost, they can never be replaced.

They are connected with cherished associations which the new ones can never have.

And for this irrecoverable loss, I am to blame.

I was so careless with my things.

This is a warning to me to be more careful in the future.

Yours truly,

Tom

英语迟到道歉信范文100【2】

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable.

When your letter arrived, I was just in Hong Kong.

As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up.

Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip.

I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

Tom

英语未及时还书道歉信范文100【3】

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest.

I had finished reading the book and was about to return it when my cousin came to see me.

Never having seen the book, She was so interested in it that I had to retain it longer.

However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

Thanking you again for the loan.

Sincerely yours,

Tom

篇26:英语道歉信

Dear Bob

I have just come back and to my surprise, I have found a music CD borrowed from you in my luggage. I am writing the letter in purpose of apologizing for my inability to return it to you.

There are, to my mind, several urgent measures might be taken to solve the problem. On the one hand, I could deliver the CD with express mail and approximately, four days later, you would receive it. On the other hand, I would like to pay for it provided that you might agree with the idea. Once again, I am terribly sorry for any inconvenience caused.

Hope you can accept my apologies and send me a reply at your earliest convenience. My appreciation to you for your prompt attention is beyond words.

Yours sincerely,

Li Ming

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