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有关电话客服面试英语基本问答

时间：2022-08-09 07:48:15 其他范文收藏本文下载本文

有关电话客服面试英语基本问答（精选7篇）由网友“快乐阿獭”投稿提供，下面是小编为大家整理后的有关电话客服面试英语基本问答，仅供参考，大家一起来看看吧。

有关电话客服面试英语基本问答

篇1：有关电话客服面试英语基本问答

Call Center

电话客服

I am able to handle a large number of calls without my accuracy being compromised.

我能在处理大量的通话时我的正确性不受影响。

My accuracy has never been affected by the number of calls I am handling.

我的正确性从不受通话数量的影响。

My accuracy during the last 5 years has always been over 95%.

在过去的5年中，我的正确性在95%以上。

If I were having a problem with a co-worker, I would try taking to them to see if we could work out our differences. If they weren’t open to that, or if the problem remained, I would discuss it with my supervisor.

如果我与同事间存在问题，我会试着与他们进行交谈，看看能不能解决分歧。如果他们不够放开心胸，或问题一直存在，我会与我的上司讨论。

I would first talk to the person and try to figure out what was bothering him. If the problem continued after talking to him, I would bring it to the attention of my supervisor. In my experience, what can’t be resolved by talking one on one with the co-worker should be brought to the supervisor right away, before it escalates.

首先，我会和他谈谈，试着找到他的困扰处。如果谈过之后问题还存在，我就会把问题让我的上司注意到。以我的经验，如果在与同事谈过后还存在问题，在其加剧之前，应该要立刻让上司知道。

I try to get along well with everyone, and respect their opinions and boundaries. In the past, when I have had a problem with someone, I have been able to work it out by talking with them.

我努力和大家和平相处，尊重他们的意见和底线。以前当我和某人之间出现问题的话，我总能经过交谈来解决。

[有关电话客服面试英语基本问答]

篇2：英语电话面试问答

下面是一些典型的面试题目：1.What are your plan in 5 to 10 years?2.What is your TOEFL score?3.Do you apply any other school?4.Is your research project very difficult?5.If you are given an offer, can you come here this July?6.What's you graduate research work?7.Why pursue Ph.D.?8.Please introduce yourself.9.Where are you from?10.What's your major?11.Please tell me your working experience.12.What will you plan to do in the future?13.What's your hobby? What do you do in your spare time?14.If we give you this offer, will you accept it?15.Why are you interested in *** University?16.Why are you going to USA not staying your homeland to study?17.Say something about your work, etc.18.Who is the great person in the world in your eyes?19.Do you have some question on me or on my institute?20.Do you have any special or excellent idea during your research experience?21.Did you use any English textbook in classes?22.Will you like to study in a small but with high quality university or a big university like Harvard or Princeton?23.Do you apply for other university or contact with other faculties in the university?24.How about your ability to be a teaching assistant?电话面试举例：教授：我找***，

篇3：面试英语基本问答：技术资格篇

面试英语基本问答大全：技术资格篇

Technical Qualifications

I: What certificates of technical qualifications have you received(obtained)?

C: I've received an Accountant's Qualification Certificate. / I've received a Computer Operator's Qualification Certlficate. / I've obtained an Export Sales Staff's Qualification Certificate. / I've got an Engineer's Qualification Certificate. / I've received a Tourist Guide's Qualification Certificate. / I obtained a Senior Lawyer's Qualification Certificate. / I've got an Associate Professor's Qualification Certificate.

I: Do you have any licenses?

C: Yes, I have a driver's license. / Yes, I have anelectrician's license. / Yes, I have a radio operator's license. / Yes, I have a turner's license. / Yes, I have a doctor's license.

I: Do you have any special skills?

C: Yes,I can operate a word-processor. / Yes, I have a good command of secretarial skills. / Yes, I can use an abacus fairly well. / Yes, I can type and take shorthand very well. / Yes, I can use a facsimile machine skillfully. / Yes, My father is an architect, and so I naturally got interested in architecture when I was quite young. Recently I've done some blueprints and designing for my father. So I know something about architecture.

I: What are your qualifications for being a typist? / What are your qualifications as a stenographer?

C: I can type 60 words per minute. / I take shorthand at 100 words per minute.

I: Can you operate a Chinese typewriter?

C: Yes, of course. / No, I'm sorry, but I've learned English typing.

I: Do you get any special training in office skills?

C: Yes, I've received some special training in typing, stenograph, and common office machines operation. I'm good at operating a fax machine, a photostat, and a microcomputer.

I: What kind of computers are you experienced in?

C: I'm experienced in IBM-PC Compact and Legend computers.

I: What computer languages have yoa learned?

C: I've learned BASIC, FORTRAN and COBOL.

I: What kind of software do you have working knowledge of?

C: I have working knowledge of WINDOWS, DOS, and AutoCAD.

I: What do you think about your qualifications?

C: I'm familiar with the West-styled accounting since I've worked in an enterprise with foreign capital for three years. So I think I'm qualified for the post as accountant general at your company. / I'm not a green hand at foreign trade. I have a clear idea of how the international trade works. So I'm confident of being a good export sale staff member.

篇4：英语面试基本问答：Technical Qualifications

Technical Qualifications

I: What certificates of technical qualifications have you received(obtained)?

I: Do you have any licenses?

C: Yes, I have a driver's license. / Yes, I have anelectrician's license. / Yes, I have a radio operator's license. / Yes, I have a turner's license. / Yes, I have a doctor's license.

I: Do you have any special skills?

I: What are your qualifications for being a typist? / What are your qualifications as a stenographer?

C: I can type 60 words per minute. / I take shorthand at 100 words per minute.

I: Can you operate a Chinese typewriter?

C: Yes, of course. / No, I'm sorry, but I've learned English typing.

I: Do you get any special training in office skills?

C: Yes, I've received some special training in typing, stenograph, and common office machines operation. I'm good at operating a fax machine, a photostat, and a microcomputer.

I: What kind of computers are you experienced in?

C: I'm experienced in IBM-PC Compact and Legend computers.

I: What computer languages have yoa learned?

C: I've learned BASIC, FORTRAN and COBOL.

I: What kind of software do you have working knowledge of?

C: I have working knowledge of WINDOWS, DOS, and AutoCAD.

I: What do you think about your qualifications?

[英语面试基本问答：Technical Qualifications]

篇5：面试英语-英语面试常用问答

面试英语-英语面试常用问答

A： I have finished three new projects， and I am sure I can apply my experience to this position. (我已经完成个新项目，我相信我能将我的经验用在这份工作上，)

Q：What do you think you are worth to us？(你怎么认为你对我们有价值呢？)

A：I feel I can make some positive contributions to your company in the future. (我觉得我对贵公司能做些积极性的贡献。)

Q：What make you think you would be a success in this position？ (你如何知道你能胜任这份工作？）

A：My graduate school training combined with my internship should qualify me for this particular job. I am sure I will be successful. (我在研究所的.训练，加上实习工作，使我适合这份工作。我相信我能成功。)

Q：Are you a multi-tasked individual？(你是一位可以同时承担数项工作的人吗？) or Do you work well under stress or pressure？(你能承受工作上的压力吗?)

A：Yes， I think so.

A：The trait is needed in my current（or previous) position and I know I can handle it well. (这种特点就是我目前（先前）工作所需要的，我知道我能应付自如，

)

Q：What is your strongest trait(s)？(你个性上最大的特点是什么？)

A：Helpfulness and caring.（乐于助人和关心他人。）

A：Adaptability and sense of humor. （适应能力和幽默感。）

A：Cheerfulness and friendliness. （乐观和友爱。）

Q： How would your friends or colleagues describe you？（你的朋友或同事怎样形容你？）

A： (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。)

They say Mr. Chen is an honest， hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。)

A：They say Mr. Chen is a friendly， sensitive， caring and determined person. (他们说陈先生是位很友好、敏感、关心他人和有决心的人。)

篇6：英语面试经典问答

英语面试经典问答(1)

About your academic records

A: Are you a student leader at college?

B: Yes. I've served as the monitor of our class for two years.

A: Have you got any honors or rewards in your university days?

B: Yes. I've been on the honor roll for three academic years.

A: Have you been involved in any extracurricular activities at college?

B: Yes. I've been on the college basketball team.

A: What sports do you usually take part in at college?

B: I sometimes play table tennis and sometimes play basketball.

A: Is there anything you regret not having done or would like to have done differently at college?

B: I've spent so much time on club activities during the four years. However, I've never missed any of my classes. But I think my academic records would have been much better if I had put more time and energy into studying, looking back on it.

A: Is there any teacher who impresses you very deeply during your student life?

B: Yes. Our maths professor has left a deep impression on me. In class, he is responsible in teaching and very strict with us students. But out of class, he treats us on his own sons and daughters. We all like him very much.

About your college and Specialty

A: What university do you attend?

B: I attend Zhongshan University.

A: When will you graduate from the university?

B: I will graduate this coming July.

A: Are you going to receive any degree?

B: Yes, I will receive a degree of Bachelor of Business Adminstration.

A: Please tell me about the courses you've completed at university.

B: I've completed Marketing Principles, Sales Management, Distribution Theory, Economics, Accounting, Statistics, Psychology, Business English and so on.

A: What is your favorite course?

B: My favorite course is Cost Accounting.

About your reasons for application

A: Why are you interested in working with this company?

B: I am interested in working with your company because I know yours is one of the largest computer companies in our country （porvince, city）. My major in the university is computer programming, so I wish to have the opportunity to apply my knowledge here.

A: Do you choose this company on account of high pay （or remuneration）?

B: No, not only for high pay （remuneration）, but also for a good working environment. As far as I know, working in a Sino-foreign joint venture calls for punctuality and responsibility. It is such a working environment that I am looking for.

A: Have you applied for a similiar post to any other company?

B: Yes, I've also applied to Global Huada Company Ltd. —— a Sina-American joint venture, in case I may not be accepted here.

A: What is the result of your application to that company?

B: They've turned me down.

A: What's the reason why you failed to get the post?

B: My domicile isn't in this city and they needed a local resident. That's the sole reason for my failure to get the post.

A: If you are employed by both companies, whose offer will you accept?

B: Needless to say, my first choice is your company.

篇7：面试英语经典问答

Q: What is most important in your life right now?(眼下你生活中最重要的是什么?)

A: To get a job in my field is most important to me. (对我来说，能在这个领域找到工作是最重要的。)

A: To secure employment hopefully with your company. (希望能在贵公司任职对我来说最重要。)

Q: What current issues concern you the most?(目前什么事是你最关心的?)

A: The general state of our economy and the impact of China' entry to WTO on our industry. (目前中国经济的总体情r以及中国入世对我们行业的影响。)

Q: How long would you like to stay with this company?(你会在本公司服务多久呢?)

A: I will stay as long as I can continue to learn and to grow in my field.(只要我能在我的行业力继续学习和长进,我就会留在这里。)

Q: Could you project what you would like to be doing five years from now?(你能预料五年后你会做什么吗?)

A: As I have some administrative experience in my last job, I may use my organizational and planning skills in the future.(我在上一个工作中积累了一些行政经验,我将来也许要运用我组织和计划上的经验和技巧。)

A: I hope to demonstrate my ability and talents in my field adequately. (我希望能充分展示我在这个行业的能力和智慧。)

A: Perhaps, an opportunity at a management position would be exciting.(也许有机会，我将会从事管理工作。)

如果不愿正面回答，也可以说：

It would be premature for me to predict this. (现在对此问题的预测，尚嫌过早。)

甚至还可以打趣的说：

Hypothetically speaking, I might be able to do your current job as a director.(说不定，我也能做你现在主任的工作呢!)

Q: What range of pay-scale are you interested in?(你喜欢那一种薪水层次标准?)

A: Money is important, but the responsibility that goes along with this job is what interests me the most. (薪水固然重要，但这工作伴随而来的责任更吸引我。)

A: 假如你有家眷，可以说:

To be frank and open with you, I like this job, but I have a family to support. (坦白地说，我喜欢这份工作，不过我必须要负担我的家庭。)

Q: What is your strongest trait(s)?(你个性上最大的特点是什么?)

A: Helpfulness and caring.(乐于助人和关心他人。)

A: Adaptability and sense of humor.(适应能力和幽默感。)

A: Cheerfulness and friendliness.(乐观和友爱。)

Q: How would your friends or colleagues describe you?(你的朋友或同事怎样形容你?)

A: (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。)They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。)

A: They say Mr. Chen is a friendly, sensitive, caring and determined person. (他们说陈先生是位很友好、敏感、关心他人和有决心的人。)

Q: What personality traits do you admire?(你欣赏哪种性格的人?)

A: (I admire a person who is)honest, flexible and easy-going. (诚实、不死板而且容易相处的人。)

A: (I like) people who possess the “can do” spirit. (有“实际行动”的人。)